DC- Life Telesales Consultant- Park Square (KZN)

Discovery Limited; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services provider in Durban is seeking a motivated individual for a telesales role in their sales call centre. This position requires achieving sales targets, conducting financial needs analysis, and effective communication with members. Ideal candidates will have sales experience, particularly in outbound telesales, and must demonstrate a strong ability to work under pressure. The role offers growth opportunities in a dynamic team environment.

Qualifications

• At least 1 year sales experience in an outbound telesales environment.
• Knowledge of Life products; Discovery Life knowledge is an advantage.
• Tertiary qualification is an advantage.

Responsibilities

• Identify and pursue sales opportunities.
• Answer inbound calls and make outbound calls.
• Coordinate personal administration.
• Conduct Financial Needs Analysis.
• Achieve Life Sales target.
• Communicate with members via phone, fax, and email.

Skills

Target Driven

Team Player

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Resilience/Tenacity

Sound Time Management

Attention to detail

Ability to learn quickly and apply knowledge

Fluent English/Afrikaans

Education

Matric

NQF5 and RE5 qualification

Tools

PC literacy

Email

Word

Excel

Job description

Job Description

Identifying sales opportunities.

Answering inbound calls timeously and making required outbound calls.

Co‑ordination of own administration.

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

Key Outputs

• Achieve Life Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
• Achieve quality target
• Overcome objections
• Adhering to service level agreements

Personal attributes and skills

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• Matric
• At least 1 year sales experience, preferably in an outbound telesales environment

Minimum 1 year Life product knowledge; Discovery Life Knowledge is an advantage.

• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.