DC- Insure Telesales Consultant (Cape Town)

Discovery Connect; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales center in Cape Town is seeking a dedicated individual for a telesales role within their team. You will engage with clients to sell Discovery Insure products, achieve monthly sales targets, and conduct Financial Needs Analysis. The ideal candidate has at least 2 years of outbound sales experience, is target-driven, and can communicate fluently in English or Afrikaans. This role offers a full-time position within a dynamic and supportive environment.

Qualifications

• At least 2 years sales experience preferably in an outbound telesales environment.
• Ability to perform under pressure and adapt to change.
• Minimum 2 years short-term product knowledge.

Responsibilities

• Achieve Insure sales monthly targets.
• Communicate with clients telephonically and via email.
• Conduct Financial Needs Analysis to provide sound advice.

Skills

Target Driven

Self motivated

Persuasiveness

Attention to detail

Fluent English / Afrikaans

Education

Matric

NQF5 and RE5 qualification

Tools

PC literacy (email, Word, Excel)

Job description

About Discovery Connect

People increasingly want to transact faster on their terms in fluid and dynamic ways. Discovery Connect facilitates this need as a direct sales channel leveraging the best of technology with the best in people. We are often a clients first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers innovators and people who thrive on complexity in a growing business.

Job Purpose

This position is based in the Discovery Connect Sales call centre and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.

Key Outputs

• Be able to achieve Insure sales monthly targets
• To communicate with members telephonically and via email on any queries
• Attending to daily administration of keeping stats updated
• Conducting Financial Needs Analysis on clients to provide sound advice
• Overcome client objections and improve customer service experience
• Adhering to service level agreements to ensure sales consistency in the department.
• Adhering to all compliance requirements within the role

Personal attributes and skills

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience / Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English / Afrikaans

Qualification & Experience

Essential

• Matric
• At least 2 years sales experience preferably in an outbound telesales environment
• PC literacy email word excel
• NQF5 and RE5 qualification

Advantageous

• Tertiary qualification (Wealth Management)
• Minimum 2 years short –term product Knowledge

EMPLOYMENT EQUITY

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer we actively encourage and welcome people with various disabilities to apply.

Required Experience :

Contract

Key Skills

Sales Experience, Direct Sales, Hyperion, Financial Services, Financial Concepts, Banking, Oracle EBS, Securities Law, Peoplesoft, Oracle, Financial Management, Workday

Employment Type :

Full Time

Experience :

years

Vacancy :

1