Dc- Health Telesales Consultant

Discovery Ltd.; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading healthcare company in South Africa is looking for a Health Telesales Consultant to provide exceptional client service. This role involves identifying clients' health needs, achieving sales targets, and communicating effectively via telephone. Candidates should have at least a Matric qualification and one year of sales experience, with a focus on health products being a plus. Join a dynamic team aimed at enhancing clients' health and well-being.

Qualifications

• At least 1 year sales experience, preferably in an outbound telesales environment.
• Minimum 1 year health product knowledge is advantageous.
• Discovery Health Knowledge is advantageous.

Responsibilities

• Provide the best direct to client service via telephone.
• Achieve Health Sales targets.
• Conduct Financial Needs Analysis.
• Communicate with members via email and fax.
• Overcome objections and adhere to service level agreements.

Skills

Target Driven

Team Player

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Resilience / Tenacity

Sound Time Management

Attention to detail

Ability to learn quickly and apply knowledge

Speak fluently English / Afrikaans

Education

Matric

NQF5 and RE5 qualification

Tools

PC literacy, email, word, excel

Job description

Business Unit: DCM Distribution Function: Call Center / Contact Center Date: 10 Oct

• Discovery Connect – Cape Town Health Telesales Consultant About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives.

We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.

Our fast-paced and dynamic environment enables smart, self-driven people to be their best.

As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Connect People increasingly want to transact faster, on their terms, in fluid, and dynamic ways.

Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people.

We are often a client's first impression of Discovery so we must have the best Discovery ambassadors in our team.

At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group.

Representing all product lines.

There is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

Key purpose

The successful individual will be required to provide the best direct to client service, by identifying the medical aid / health needs of our clients and presenting the best sales opportunities.

Key Outputs

Key activities include:

• Achieve Health Sales target
• Communication to members telephonically via fax and email
• Attending to general administration
• Conduct Financial Needs Analysis
• Achieve quality targetOvercome objections
• Adhering to service level agreements
• Personal attributes and skills

Personal attributes and skills

• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience / Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English / Afrikaans

Qualification & Experience

Essential Requirements :

• Matric
• At least 1 year sales experience, preferably in an outbound telesales environment
• PC literacy, email, word, excel
• NQF5 and RE5 qualification

Advantageous Requirements :

• Minimum 1 year health product knowledge
• Discovery Health Knowledge
• Tertiary qualification