Data Centre Site Supervisor

University Of Fort Hare; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading educational institution in Johannesburg is seeking a Data Centre Site Supervisor. The role involves managing the Data Centre operations, ensuring compliance with industry standards, and supporting a team of technicians to maintain efficient facility operations. Candidates should have an electrical qualification and at least 5 years of data centre experience. A proactive approach and excellent communication skills are essential for success.

Qualifications

• Extensive knowledge of Data Centre environments and critical infrastructure systems.
• Experience with SHEQ, Information Security, Legal and other requirements.
• Commitment to Integrated Management System and Quality Management System.

Responsibilities

• Ensure effective running of the Data Centre facility.
• Manage a team of technicians for smooth operation.
• Implement corrective actions for system outages.
• Maintain compliance with policies, procedures, and standard practices.
• Support the HR department in achieving developmental plan deliverables.

Skills

Excellent technical abilities

Effective communication skills

Proactive problem solver

Ability to work independently

Advanced Microsoft Office skills

Education

Electrical qualification

5 years of relevant data centre experience

Job description

Monthly Basic Salary (Market related, Negotiable). Our client based in Isando Johannesburg is seeking a Data Centre Site Supervisor to join their team.

Responsibilities

The Data Centre Site Supervisor is responsible for the effective and efficient running of the Data Centre facility in its entirety, providing support to the Data Centre Manager.

• Manage a team of technicians to ensure smooth operation of the facility.
• Distribute maintenance tasks and manage client upgrades such as cable replacements, component and accessory swaps, and custom upgrades.
• Maintain and update records, drawings, schematics, and working methods for the facility following any changes or upgrades.
• Ensure planned and corrective maintenance events adhere to OHS act requirements and predefined standards and schedules.
• Share knowledge and industry best practices with technical teams and supervisors across all regions.
• Provide ongoing training and evaluation of technical teams on Data Centre best practices and standards.
• Work closely with the Data Centre Manager to resolve escalated support cases and provide relevant technical feedback, including completing incident reports.
• Ensure comprehensive Root Cause Analysis is completed for all incidents and outages.
• Monitor alerting on all Data Centre equipment and coordinate technical team response and feedback to business.
• Respond quickly to all alerting and critical situations.
• Manage 3rd‑party vendor relationships.
• Ensure all SLAs, OLAs, and MSAs are achieved and maintained.
• Implement corrective actions promptly to mitigate negative effects of system outages.
• Maintain compliance with all relevant policies, procedures, ISO standards, and legal obligations.
• Support the HR department in achieving the organization’s developmental plan deliverables within agreed timelines.
• Meet agreed inter‑departmental OLAs.
• Implement company and departmental policies, processes, and work instructions to meet quality and timeline requirements.

Critical System Management

• Ensure % electrical uptime and % mechanical uptime as specified.
• Manage maintenance to meet customer MSAs and SLAs.
• Maintain agreed PUE levels.
• Finalize tasks and report accurately within agreed timelines.

Data Centre Ethics & Compliance

• Ensure compliance with industry best practices.
• Enforce data centre cleaning and HS&E standards.
• Maintain organizational and industry standards for safety and hygiene.

Skill Requirements

• Excellent technical abilities.
• Effective communication skills and active listening.
• Proactive problem solver who performs rapid and accurate assessments.
• Ability to work independently and as a positive team player.
• Self‑motivated and displays elevated tolerance and patience.
• Quick response to all situations.
• Ability to troubleshoot systems and components to identify root causes of failures.
• Advanced Microsoft Office skills.

Qualifications

• Electrical qualification preferable.
• Minimum 5 years of relevant data centre experience.
• Extensive knowledge of Data Centre environments and critical infrastructure systems.
• Experience with SHEQ, Information Security, Legal and other requirements and obligations.
• Commitment to the Integrated Management System: taking reasonable care for health, safety, and the workplace; obeying company rules, policies, and procedures in compliance with the Occupational Health and Safety Act 85.
• Reporting of unsafe or unhealthy conditions that may affect persons or the business.
• Preservation of confidentiality, integrity, and accessibility of information for the Company and its clients.
• Commitment to the implementation and maintenance of the Quality Management System.
• All employees are responsible for the quality of their work and the protection of company and client information.

Please note that only shortlisted candidates will be contacted.