Data Centre Manager

Plus1X Solutions (Pty) Ltd; Centurion; On-site; USD 3 000 - 6 000; Full time

Job summary

An established industry player seeks a Data Centre Manager to oversee the maintenance and support of hosting solutions. This pivotal role requires expertise in managing corporate systems, ensuring business continuity, and coordinating operational changes. The ideal candidate will have a strong background in data centre management, cloud technologies, and ITIL principles. Join a dynamic team where your leadership and crisis management skills will be essential in driving continuous improvement and fostering relationships with stakeholders. This is an exciting opportunity to make a significant impact in a rapidly evolving environment.

Qualifications

• Minimum 8 years of IT experience with data centre management expertise.
• Exceptional knowledge of cloud and physical data centres, hosting platforms, IoT.

Responsibilities

• Coordinate operational changes and manage day-to-day interactions with suppliers.
• Maintain corporate infrastructure systems and ensure business continuity.
• Mentor service desk employees and provide technical advice to the business.

Skills

Crisis Management

Critical Thinking

Project Management

Communication Skills

Relationship Management

Analytical Skills

Education

ITIL V4.0 Certification

A+ Certification

N+ Certification

8+ Years IT Experience

Tools

MS Office

Job description

Position Overview : The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining corporate systems, overseeing monitoring systems, and ensuring business continuity.

Key Responsibilities :

• Coordinate operational changes across all stakeholders.
• Manage day-to-day interactions with third-party suppliers.
• Plan and implement optimal technology services.
• Identify continuous improvement opportunities.
• Provide input into IT strategies related to the data centre environment.
• Maintain and manage corporate infrastructure systems, email, collaboration tools, and hosted environments.
• Ensure all servers are equipped with necessary tools and maintain hosting environments.
• Act as an advisory for technicians on complex issues.
• Maintain and update all related SOPs.
• Review and maintain vendor performance levels.
• Establish and maintain operational service committees with service providers.
• Ensure adherence to IT governance processes and SLAs.
• Act as a point of escalation for unresolved issues.
• Keep all related diagrams and designs up to date.
• Provide technical advice to the business.
• Mentor service desk employees for their growth.
• Assist in migration between data centres when necessary.
• Contribute to the due diligence process when required.

Requirements :

• ITIL V4.0 certification.
• A+ and N+ certifications.
• Minimum 8 years of IT experience with datacentre management expertise.
• Exceptional knowledge of cloud and physical data centres, hosting platforms, IoT, and ITIL principles.
• Strong crisis management and critical thinking skills.
• Project management and presentation skills.
• Excellent verbal and written communication skills.
• Proficiency in MS Office.
• Ability to build and maintain sustainable relationships with stakeholders.
• Result-driven with a high sense of urgency.
• Innovative, goal-oriented, and analytical.
• Ability to lead and manage teams and individuals.
• Interpersonal skills with a sense of urgency and accuracy.
• Ability to work independently and take initiative.