Data Center Facility Manager, DCEO

Amazon Web Services (AWS); Cape Town; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Amazon Data Services South Africa (Pty) Ltd is seeking an engineering leader to drive operational excellence in our data center environments. You’ll lead mission-critical infrastructure, manage teams, and shape strategic initiatives to keep services available.

Join a diverse team focused on continuous improvement and innovation, balancing technical depth with strategic leadership to deliver robust, efficient systems.

Qualifications

• 2+ years of people management and team development experience.
• 5+ years of engineering work managing large-scale services.
• Experience maintaining SLAs through proactive issue detection and reporting.
• Experience operating a mission-critical team or product.

Responsibilities

• Manage and lead shift technicians, contractors, and vendors to ensure high-quality operational standards.
• Oversee multiple data center availability zones, implementing strategic infrastructure management.
• Develop and execute comprehensive project plans that enhance facility efficiency and performance.
• Operate and manage critical systems including power distribution, generators, cooling infrastructure, and monitoring systems.
• Support facility expansion and infrastructure development projects.

Skills

People management

Engineering management

SLA management

Operational leadership

Education

Bachelor's degree in Electrical/Mechanical Engineering or related field

High school diploma or equivalent

Tools

CRAC units

UPS systems

PDU units

Transformers

Power distribution

Job description

Description

We're seeking an engineering leader to drive operational excellence in our data center environments. You'll be at the forefront of maintaining mission-critical infrastructure, solving complex technical challenges, and ensuring uninterrupted service for our customers through strategic management and technical expertise.

Description

We're seeking an engineering leader to drive operational excellence in our data center environments. You'll be at the forefront of maintaining mission-critical infrastructure, solving complex technical challenges, and ensuring uninterrupted service for our customers through strategic management and technical expertise.

Key job responsibilities

• Manage and lead shift technicians, contractors, and vendors to ensure high-quality operational standards
• Oversee multiple data center availability zones, implementing strategic infrastructure management
• Develop and execute comprehensive project plans that enhance facility efficiency and performance
• Operate and manage critical systems including power distribution, generators, cooling infrastructure, and monitoring systems
• Support facility expansion and infrastructure development projects

A day in the life

Your day will be a blend of strategic planning, hands-on technical oversight, and team leadership. You'll navigate dynamic environments, collaborating with cross-functional teams to maintain our data center operations. Expect to engage in proactive problem-solving, system optimization, and creating innovative solutions that keep our infrastructure running seamlessly.

We are a collaborative group dedicated to maintaining world-class technical infrastructure. Our team focuses on continuous improvement, technical innovation, and delivering exceptional operational performance. We value professionals who can balance technical depth with strategic thinking and who are passionate about creating robust, efficient systems.

About The Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 2+ years of people management and team development experience
• 5+ years of engineering work managing large-scale services experience
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission-critical team or product
• High school or equivalent

Preferred Qualifications

• 3+ years of work in a management position with 5 or more direct reports experience
• 5+ years of work in data centers with an emphasis on building and equipment operation experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Data Services South Africa (Pty) Ltd

Job ID: A10570155