Customer Support Agent – German Market

Believe Resourcing; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the call center industry is looking for a Customer Support Agent for the German market. This full-time role involves facilitating communication and providing exceptional service. Candidates need fluency in German and English, a high school qualification, and at least one year of customer service experience. Join a passionate team dedicated to making a difference.

Benefits

Medical aid/Insurance

Subsidised transport

Qualifications

• Minimum of one year of experience in customer service.
• Willing to work shifts.

Responsibilities

• Facilitating communication between the client and their customers.
• Ensuring exceptional service and support.

Skills

Fluent in German

Fluent in English

Education

High School Qualification

Job description

Job Title: Customer Support Agent – German MarketLocation: Onsite - UmhlangaIndustry: Call centerType: Full-Time - 24/7 Shift Environment

Salary: R24,000 CTC Per Month plus medical aid/Insurance and subsidised transport.

About Our Client:

Our client is a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. They are dedicated to making a positive impact in the lives of people and businesses, bringing together enthusiastic individuals and equipping them with the freedom and tools needed to care for their clients’ customers as if they were their own.

Every employee brings humanity and empathy to their work, making a tangible and valuable difference to the brands and their businesses. Their environment is a great place to grow, promoting creative, agile thinkers who strive to enjoy every day at work and continually seek better, smarter, and more human ways of doing things.

About the Role:

As a German Customer Service Representative, you will play a crucial role in facilitating communication between our client and their customers. You will be the first point of contact, ensuring that customers receive exceptional service and support.

Requirements:

• Fluent in German
• Fluent in English
• High School Qualification
• Valid Right To Work Documents
• Minimum of one year of experience in customer service
• Willing to work shifts

Join them and become a part of a team that values excellence and customer satisfaction!