Customer Service Trainee — On-the-Job Training

Cwenga Direct Marketing; eMalahleni; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A customer-focused marketing company in eMalahleni is seeking individuals to provide excellent customer service. Responsibilities include engaging with customers, driving sales through product knowledge, and addressing customer questions. Applicants need to have a matric qualification, basic English skills, and a willingness to learn. No previous experience is required as training will be provided.

Qualifications

• Proficiency in basic English is required.
• No experience needed; training will be provided.

Responsibilities

• Provide excellent customer service and drive sales.
• Engage with customers and share product knowledge.
• Respond to customer questions.

Skills

Good communication and interpersonal skills

Customer-focused mindset

Problem solving skills when dealing with customer issues

Active listening

Empathic attitude

Education

Matric

Job description

A customer-focused marketing company in eMalahleni is seeking individuals to provide excellent customer service. Responsibilities include engaging with customers, driving sales through product knowledge, and addressing customer questions. Applicants need to have a matric qualification, basic English skills, and a willingness to learn. No previous experience is required as training will be provided.