Customer Service & Telesales Consultant

University of Fort Hare; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local educational institution in Cape Town is looking for a Customer Service Agent/Telesales Consultant to drive sales and maintain customer relations. The ideal candidate will have a Grade 12 qualification and 2-3 years of experience in a UK-based call centre, with strong sales skills. Responsibilities include engaging with customers through outbound calls to promote products and ensuring business objectives through effective marketing strategies. A negotiable salary is offered based on experience.

Qualifications

• Minimum of 2-3 years’ experience from a UK-based call centre.
• Sales track record is beneficial.
• In-person sales/retail experience is advantageous.

Responsibilities

• Contacting existing and prospective customers via outbound calls.
• Ensuring business objectives through marketing and public relations.

Skills

Sales skills

Customer Relationship Management (CRM)

Proficiency in MS Office

Education

Grade 12 (Matric)

Tertiary qualification in CRM

Certificate in selling skills

Job description

A local educational institution in Cape Town is looking for a Customer Service Agent/Telesales Consultant to drive sales and maintain customer relations. The ideal candidate will have a Grade 12 qualification and 2-3 years of experience in a UK-based call centre, with strong sales skills. Responsibilities include engaging with customers through outbound calls to promote products and ensuring business objectives through effective marketing strategies. A negotiable salary is offered based on experience.