Customer Service Team Lead — Operations & Cx

Essity Ab; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading global healthcare and hygiene company in Durban is seeking a Customer Services Team Leader. This role involves coaching and leading a team to ensure operational excellence and exceptional customer service. Ideal candidates will have extensive experience in customer services, strong organizational and communication skills, and proficiency in relevant software. Join us to contribute positively to well-being and drive societal change.

Qualifications

• Extensive experience in customer services.
• Strong organizational and communication skills.
• Proficiency in relevant software.

Responsibilities

• Coaching and leading a team to ensure operational excellence.
• Providing exceptional customer service.

Skills

Customer service experience

Organizational skills

Communication skills

Proficiency in relevant software

Job description

A leading global healthcare and hygiene company in Durban is seeking a Customer Services Team Leader.

This role involves coaching and leading a team to ensure operational excellence and exceptional customer service.

Ideal candidates will have extensive experience in customer services, strong organizational and communication skills, and proficiency in relevant software.

Join us to contribute positively to well-being and drive societal change.