Customer Service Specialist - Multiskilled Communicator

Panda Recycling UK; Mogalakwena Local Municipality; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading waste management company in Limpopo is looking for a Customer Service Representative. Join a dynamic team where you can utilize your strong communication skills to assist customers effectively. This role welcomes quick learners and those eager to develop in a supportive environment. Responsibilities include managing customer interactions, resolving queries, and providing accurate information to ensure customer satisfaction.

Qualifications

• Quick learner with the ability to adapt in a fast-paced environment.
• Professional and friendly telephone manner.
• Strong knowledge retention to provide detailed information.
• Customer-oriented with a focus on satisfaction.

Responsibilities

• Answer incoming calls and direct them appropriately.
• Engage with customers in a professional manner.
• Provide accurate information about services.
• Resolve customer queries and complaints.
• Make outbound courtesy calls to follow up on complaints.

Skills

Communication skills

Customer-focused mindset

Organisational skills

Attention to detail

Ability to adapt

Computer skills

Job description

A leading waste management company in Limpopo is looking for a Customer Service Representative. Join a dynamic team where you can utilize your strong communication skills to assist customers effectively. This role welcomes quick learners and those eager to develop in a supportive environment. Responsibilities include managing customer interactions, resolving queries, and providing accurate information to ensure customer satisfaction.