Customer Service Representative

Vibrant Visionaries Marketing; East London; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A direct marketing solutions firm in East London seeks a full-time Store Assistant to enhance customer satisfaction and drive sales. As a Customer Service Representative, you will consult with customers, provide excellent service, and may receive training if needed. The ideal candidate should have strong communication and problem-solving skills, with a Matric qualification. Join a vibrant team and build strong client relationships in a dynamic environment.

Qualifications

• Must possess customer satisfaction and service skills.
• Strong communication skills are essential.
• No prior experience is required, as training will be provided.

Responsibilities

• Consult with customers to ensure satisfaction and drive sales.
• Provide excellent customer service and communicate effectively.
• Offer expert consulting services to clients.

Skills

Customer Satisfaction skills

Customer Service skills

Strong communication skills

Problem-solving skills

Negotiation skills

Knowledge of marketing techniques

Education

Matric

Job description

Company Description

VIBRANT VISIONARIES MARKETING is a company based in East London, Eastern Cape, South Africa. Located at 49A Balfour Rd Vincent East London, the company focuses on direct marketing solutions to drive sales and customer engagement.

Role Description

This is a full-time on-site role for a Store Assistant at VIBRANT VISIONARIES MARKETING in East London. The Customer Service Representative will be responsible for sales consulting, ensuring customer satisfaction, effective communication, providing excellent customer service, and offering expert consulting services to clients.

Qualifications

• Matric
• Customer Satisfaction and Customer Service skills
• Strong communication skills
• No experience needed, training will be provided
• Ability to build and maintain client relationships
• Problem-solving and negotiation skills
• Knowledge of marketing and sales techniques
• Previous experience in a consulting role is a plus