Customer Service Representative

Trades Workforce Solutions; City of Johannesburg Metropolitan Municipality; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A logistics company in Johannesburg seeks a Customer Service Representative with 5 years of customer service experience and strong SAP skills. The ideal candidate should have a good understanding of logistics, import shipments, and procurement processes. Excellent communication skills in both English and Afrikaans are essential. This role requires a detail-oriented individual who can work independently as well as part of a team.

Qualifications

• 5 years’ customer service/order processing experience required.
• Knowledge of logistics and export documentation is needed.
• Experience with import shipments is an advantage.

Skills

Customer service experience

Strong SAP skills

Excellent communication skills (English and Afrikaans)

Education

Matric

Job description

Overview

Job Title: Customer Service Representative.

Qualifications

• Matric.
• 5 years’ customer service/order processing experience.
• Strong SAP skills.
• Knowledge of logistics and export documentation (including Letters of Credit).
• Experience with import shipments.
• Excellent communication skills in English and Afrikaans.
• Detail-oriented, proactive, organized, and able to work both independently and collaboratively.
• Good understanding of procurement processes from PO to Paymentisaddedadvantage and internal controls required for a multinational subsidiary with a high degree of accuracy and attention to detail.