Customer Service Representative

Alorica; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading customer service provider in Cape Town is seeking a bilingual Customer Service Rep to assist French-speaking clients. The ideal candidate will be passionate about the French language, possess excellent communication skills, and be flexible with shift patterns. This role offers competitive salary, health benefits, and opportunities for career development in a supportive environment.

Benefits

Competitive salary

Health insurance

Career development opportunities

Extensive training programs

Qualifications

• Fluent in French is a must.
• Flexible with rotational shifts.
• Team player with a positive attitude.

Responsibilities

• Provide exceptional customer service to French-speaking clients.
• Troubleshoot issues and find solutions that leave customers happy.
• Work effectively as part of a team to achieve shared goals.

Skills

Fluent in French (written and spoken)

Excellent English communication skills

Positive attitude

Flexible and adaptable

Job description

French is Your Passion?

Join Alorica as a Customer Service Rep (Cape Town). Do you have a love for the French language and a desire to help others?

Responsibilities

• Provide exceptional customer service to French‑speaking clients.
• Troubleshoot issues and find solutions that leave customers happy.
• Work effectively as part of a team to achieve shared goals.
• Uphold Alorica's high standards for quality and service.

Qualifications

• Fluent in French (written and spoken).
• Excellent English communication skills.
• Flexible with rotational shifts.
• A passion for helping others and exceeding expectations.
• A team player with a positive attitude.
• Flexible and adaptable to a fast‑paced environment.
• Undergraduates, students (gap year), and dropouts are welcomed.

Benefits

• Competitive salary.
• Additional health insurance (incl. dental care).
• Career development opportunities.
• Extensive training programs.
• Access to top‑notch technologies and best practices.
• Excellent working environment.
• Company events.

Apply now