Customer Service Consultant

Cd Vision Marketing; South Africa; On-site; ZAR 150 000 - 250 000; Full time

Job summary

A retail company is seeking a Customer Service Officer in Polokwane to ensure effective communication regarding order statuses. The ideal candidate will have strong communication skills, attention to detail, and relevant experience in warehousing. Join a dynamic team focused on enhancing South Africa's retail landscape.

Qualifications

• Minimum 2 years' relevant work experience in warehousing or a similar environment.
• Computer literate with proficiency in essential software.
• Ability to communicate efficiently and solve problems effectively.

Responsibilities

• Manage and coordinate all store orders efficiently.
• Communicate daily with store managers and regional teams.
• Handle and resolve help desk queries professionally.
• Implement pallet control procedures for operational efficiency.

Skills

Strong communication skills

Problem-solving skills

Attention to detail

Education

Matric

Degree/Diploma in Supply Chain

Tools

Key systems proficiency

Job description

Overview

Customer Service Officer position located in Polokwane Distribution Centre, Polokwane, Limpopo. Salary: R150000 - R250000 per year (depending on experience). Posted status and views are not part of the role description and are omitted here for clarity.

Job Description

Purpose: To provide a continuous flow of accurate information to stores regarding order status and estimated time of arrivals (ETA), while addressing store queries promptly and professionally.

Minimum Requirements

• Matric is essential.
• A Degree/Diploma in Supply Chain would be advantageous.
• Minimum 2 years' relevant work experience in warehousing or a similar environment.
• Must be computer literate with proficiency in key systems.
• Strong communication and problem-solving skills are critical.
• Exceptional attention to detail is required.

Duties and Responsibilities

• Efficiently manage and coordinate all store orders, including Jab orders.
• Maintain daily communication with store managers and regional teams to ensure seamless operations.
• Expertly handle and resolve help desk queries in a timely and professional manner.
• Implement and oversee effective pallet control procedures to maintain operational efficiency.

Why Join Boxer Retail Limited

• Be part of a JSE-listed company driving innovation and excellence in retail.
• Join a team that values growth, collaboration, and customer-centricity.
• Contribute to a company making a tangible difference in South Africa\'s retail landscape.

Boxer Retail Limited is an equal opportunity employer.

Embark on an exciting career with a company that\'s shaping the future of retail.