Customer Service Call Centre Agent ( Short term contract) (Pharmaceutical) - Bellville - office[...]

Isilumko Staffing; Cape Town; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A staffing agency in Cape Town is seeking a Customer Service Call Centre Agent on a short-term contract. The role involves providing exceptional service to clients, taking orders, and upselling products. Candidates must have at least 2 years of call centre experience, a completed Grade 12 certificate, and a clear criminal record. The working hours are Monday to Friday, from 7:30 AM to 5:00 PM, in the office. Pay is R 45 per hour.

Qualifications

• Must have no less than 2 years' recent work experience in customer service in a call centre.
• Must have a clear criminal record.
• Top performer - reference checks will be conducted.

Responsibilities

• Provide excellent customer service to clients.
• Take orders from customers and upsell products.

Skills

Excellent English communication

Persuasion and negotiation skills

Reliability

Quality control

Timekeeping

Education

Completed Grade 12 certificate

Job description

One of is in need of a Customer service Call centre Agent to join them in Bellville on a short term contract. Pharmaceutical products wholesaler.

Candidate must reside within close range of Bellville.

Working hours: 7:30 - 17:00, Monday to Friday at office

Pay R 45 per hour

Looking for an energetic, customer service consultant

Offers a great customer service to clients

Taking order from customers and upselling

Must have a completed Grade 12 certificate

No less than 2 years' recent work experience within customer service in a call centre

Must have a clear criminal record

Top performer - reference checks will be conducted

Excellent English communication

Must be reliable

Great at quality control

Great at timekeeping

Persuasion and negotiation skills

Able to overcome objections easily