Customer Service Attendant

Bigdanscarwash; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading car wash service in South Africa is seeking a Customer Service Associate (CSA) to enhance customer experiences. The CSA will ensure a safe, efficient, and clean environment, actively engaging with guests and assisting them. Ideal candidates should have a friendly demeanor, teamwork skills, and a willingness to learn. This role offers growth opportunities and includes benefits like paid training and incentive bonuses.

Benefits

Paid training

Hourly rate plus commission

Incentive bonus opportunities

Tuition assistance

Free car washes

Growth opportunities

Qualifications

• Friendly demeanor with a strong customer service mindset.
• Ability to learn new skills quickly.
• Clean appearance in accordance with company standards.

Responsibilities

• Load vehicles into the tunnel efficiently.
• Maintain cleanliness and site appearance.
• Operate the pay station professionally.
• Greet guests warmly and assist with their needs.

Skills

Customer service

Team cooperation

Safety awareness

Mechanical knowledge

Ability to lift 25 pounds

Electronic device operation

Sense of urgency

Job description

We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction.

Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth.

We're seeking dedicated individuals to help us maintain our reputation for excellence and drive our continued success!

The Customer Service Associate (CSA) plays a vital role in creating a top-tier car wash experience by ensuring every customer enjoys a safe, efficient, clean, and friendly visit.

Key responsibilities include loading vehicles into the tunnel, maintaining the site's cleanliness and appearance, operating the pay station with professionalism, warmly greeting guests, and assisting customers to ensure their needs are met with exceptional service.

Benefits

• Fast-paced, high-volume environment (You won't be bored.)
• Active work outside (Don't like being inside? You'll love our work.)
• Growth opportunity (We promote from within, Big Dan's is rapidly expanding with the opportunity of Management positions at current or future locations)
• Paid training.
• Hourly rate plus commission.
• Incentive bonus opportunities.
• Tuition assistance.
• Free car washes!

Requirements

• Serve our customers in a friendly manner with a big smile!
• Be cooperative with your team members and follow our systems.
• Like to learn new skills in areas of safety, mechanical, and customer service.
• Maintain a clean appearance according to our standards.
• Be able to stand for extended periods of time.
• Be able to lift a minimum of 25 pounds.
• Be able to operate electronic devices.
• Be willing to hustle and have a sense of urgency.

#J-

• Ljbffr