Customer Service Agent

Betbus; Mbombela; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading online sports betting platform in Mbombela is seeking a Customer Service Intern to handle customer inquiries and provide outstanding support. The ideal candidate should possess excellent communication skills and a high school diploma. You'll be engaging customers in a fast-paced environment. Join us in redefining sports betting with a customer-first approach.

Responsibilities

• Handle online customer inquiries and provide outstanding customer support.
• Address customer concerns promptly via Zendesk.
• Assist in the resolution of any issues that arise.

Skills

Computer skills

Customer Satisfaction and Customer Experience skills

Email Etiquette skills

Excellent written and verbal communication skills

Ability to work efficiently in a fast-paced environment

Education

High school diploma or equivalent

Job description

Company DescriptionBetbus is a dynamic, multi national online sports betting and gaming platform that combines cutting-edge technology with a secure and user-friendly experience.

Licensed and regulated in South Africa, we offer customers a wide range of sports markets, live gaming options, and promotional offers designed to enhance the thrill of every game.Our mission is to deliver a responsible, transparent, and exciting betting environment where customers can enjoy competitive odds, reliable payouts, and responsive support.

We invest in robust compliance measures, including strict KYC and AML processes, to ensure a safe and trusted platform.With a passionate team, innovative features, and a customer-first approach, Betbus is redefining the way sports fans engage with betting across South Africa.

Role Description

This is a full-time on-site role for a Customer Service Intern located in Mbombela.

The Customer Service Intern will be responsible for handling online customer inquiries, providing outstanding customer support.

Day-to-day tasks will include addressing customer concerns promptly via Zendesk, and assisting in the resolution of any issues that arise.

Qualifications

Computer skills

Customer Satisfaction and Customer Experience skills

Email Etiquette skills

Excellent written and verbal communication skills

Ability to work efficiently in a fast-paced environment

High school diploma or equivalent

Compensation

Pay : R

Job Types : Full-time, InternshipContract length : 12 monthsPay : R

• ,00 - R
• ,00 per monthLocation : Nelspruit, Mpumalanga (Mbombela) (Preferred)Work Location : In person