Customer Service Advisor (England)

Believe Resourcing; Umhlanga Rocks; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading recruitment firm is looking for English Customer Service Agents in Umhlanga Rocks. This role involves providing support for UK telecommunications while working rotational shifts in a dynamic environment. Candidates must be fluent in English with a high school qualification and have at least 6 months of call center experience. The position offers a salary of R6000 per month with benefits including medical aid and night shift allowance.

Benefits

Medical Aid for main member

Funeral Cover

Full training

Night shift allowance

Qualifications

• Minimum 6 months' call center experience, preferably in customer service.
• 6 months of international exposure required.
• Ability to evaluate content in line with policies.

Responsibilities

• Provide customer service for UK telecommunications.
• Work rotational shifts in a 24/7 environment.
• Adhere to strict deadlines and maintain confidentiality.

Skills

Fluent English

Strong analytical and research skills

Demonstrable computer literacy

Attention to detail

Education

High school qualification

Tools

MS Office

Job description

Overview

Our client is looking for English Customer Service Agents that is excited about entering the international market.

Package

• R 6000 per month
• Medical Aid for the main member
• Funeral Cover
• Full training
• Night shift allowance

Campaign

UK Customer service - Telecommunications

Working Hours

UK hours, however, you need to be open to 24 / 7 rotational shifts.

What employees say about working at our client

• “Fun, yet stressful working environment”
• “Pays good and offers stability”
• “Fun place to work”
• “Fun workplace and healthy working environment”

Requirements

• English fluent
• High school qualification
• Permission to work in South Africa
• Minimum 6 months' call center experience (preferably customer service)
• 6 months of International Exposure
• Availability to work rotational shifts in a 24 / 7 environment
• Open and comfortable to be exposed to highly sensitive and explicit content on a daily basis
• Ability to evaluate content in line with content and business policies
• Demonstrable computer literacy, MS Office skills, understanding of relevant software, and advanced internet functions
• Strong analytical and research skills with attention to detail
• Ability to work in fast and evolving workflows
• Adhere to strict deadlines
• Ability to maintain a high degree of confidentiality