Customer Sales Representative – Telemedicine (Part-Time)

Zappy; Johannesburg; A distancia; ZAR 83.000 - 124.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Remote work

Performance-based compensation

Flexible part-time schedule

Descripción de la vacante

Zappy is seeking a confident, results-driven Customer Sales Representative to conduct 15-minute discovery calls with prospective patients for a telemedicine practice. This part-time role focuses on converting qualified prospects into booked initial consultations, with remote work based on appointment volume.

You will sound credible, professional, and empathetic, discuss pricing transparently, and meet or exceed conversion goals while documenting outcomes.

Formación

• Proven experience in sales, appointment setting, or closing.
• Strong experience conducting short discovery calls (required).
• Demonstrated closing ability.
• Fluent, professional-level English.
• Ability to sound confident, credible, and polished.
• Comfortable discussing health-related topics.
• Organized and detail-oriented.

Responsabilidades

• Conduct scheduled 15-minute discovery calls with prospective patients
• Build rapport quickly and create a warm, trustworthy experience
• Identify patient concerns, goals, and readiness
• Clearly explain the practice model, assessment process, and ongoing care
• Confidently discuss pricing
• Handle objections professionally
• Utilize strong closing techniques to secure bookings
• Document call notes and outcomes accurately
• Meet or exceed conversion goals

Conocimientos

Sales experience

Appointment setting

Closing

Discovery calls

English fluency

Healthcare topics

Professional phone presence

Descripción del empleo

Customer Sales Representative – Telemedicine (Part-Time)

About Zappy

Zappy is a modern BPO partner supporting high-growth healthcare and telemedicine practices. We provide skilled sales and operational professionals who integrate seamlessly into our clients’ teams.

We are currently hiring on behalf of a cash-based telemedicine medical practice specializing in hormone health, medical weight loss, and longevity optimization. The patient population is primarily women.

Position Overview

We are seeking a confident, results-driven Customer Sales Representative to conduct scheduled 15-minute discovery calls with prospective patients.

This role is critical to practice growth. Your primary objective is to convert qualified prospects into booked initial consultations with a medical provider.

This is a part-time role based on appointment volume/bookings.

Fluent, natural-sounding English is required. The candidate must sound credible, professional, and fully integrated with the practice.

Key Responsibilities

• Conduct scheduled 15-minute discovery calls with prospective patients

• Build rapport quickly and create a warm, trustworthy experience

• Identify patient concerns, goals, and readiness

• Clearly explain the practice model, assessment process, and ongoing care

• Confidently discuss pricing

• Handle objections professionally

• Utilize strong closing techniques to secure bookings

• Document call notes and outcomes accurately

• Meet or exceed conversion goals

Required Qualifications

• Proven experience in sales, appointment setting, or closing

• Strong experience conducting short discovery calls (required)

• Demonstrated closing ability

• Fluent, professional-level English

• Ability to sound confident, credible, and polished

• Comfortable discussing health-related topics

• Organized and detail-oriented

Preferred Qualifications

• Experience in healthcare, telemedicine, medical aesthetics, wellness, or women-focused services

• Experience in female-centric sales environments

• Background in high-ticket or consultation-based sales

Ideal Candidate

You are:

• Personable and empathetic

• Confident without being pushy

• Skilled at objection handling

• Motivated by performance metrics

• Comfortable discussing pricing transparently

• Reliable and polished on the phone

Performance Metrics

• Discovery call conversion rate

• Number of initial consultations booked

• Call quality and patient feedback

Position Details

• Part-time (based on appointment volume)

• Remote

• Performance-based compensation structure available

• Opportunity to grow with a scaling telemedicine practice