Customer Relationship Manager

Swift International Human Resources; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services company in Pretoria is seeking a Customer Relationship Manager to drive merchant acquisition and retention. You'll manage relationships and promote integrated products to enhance merchant profitability. Ideal candidates have 3+ years in sales, strong business acumen, and a valid driver's license. Join us to contribute to financial inclusion and digital transformation in South Africa.

Qualifications

• 3+ years in external sales, business development, or merchant acquisition.
• Proven success in multi-product sales and pipeline management.
• Experience in fintech, financial services, or merchant acquiring is preferred.
• Valid driver's licence and reliable vehicle.

Responsibilities

• Convert leads into signed, installed, and revenue-generating merchants.
• Promote bundled solutions that boost merchant profitability and loyalty.
• Manage your pipeline, report insights, and align with regional strategies.
• Build lasting relationships and identify cross-sell opportunities.
• Keep up with fintech trends and share best practices with your team.

Skills

External sales experience

Business development

Merchant acquisition

Customer engagement

Data-driven decision making

Education

Matric

Tertiary qualification in Business, Commerce or Marketing

Job description

join our high-impact Growth Organisation — a team that's reshaping the future of merchant services across South Africa. As a Customer Relationship Manager, you'll be at the forefront of merchant acquisition, activation, and retention, driving revenue across our integrated product suite: Card, Cash, Capital, Software, and VAS.

This is more than a sales role — it's a chance to be a catalyst for financial inclusion and digital transformation.

Open Positions by Region

Praha (Tshwane)

Requirements

• 3+ years in external sales, business development, or merchant acquisition.
• Proven success in multi-product sales and pipeline management.
• Experience in fintech, financial services, or merchant acquiring (preferred).
• Matric required; tertiary qualification in Business, Commerce, or Marketing is a plus.
• Valid driver's licence and reliable vehicle — ready to hit the road.

Responsibilities

• Acquire & Activate Merchants: Convert leads into signed, installed, and revenue-generating merchants.
• Drive Multi‑Product Growth: Promote bundled solutions that boost merchant profitability and loyalty.
• Own Your Territory: Manage your pipeline, report insights, and align with regional strategies.
• Engage & Expand: Build lasting relationships and identify cross‑sell opportunities.
• Stay Ahead: Keep up with fintech trends and share best practices with your team.

Attributes

• Sales drive & execution
• Customer engagement & influence
• Data‑driven decision‑making
• Entrepreneurial mindset
• Integrity & accountability

Package & Remuneration

Monthly

Kindly apply if you meet the minimum requirements.