Customer Relationship Manager

Swift Hr; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading fintech company in South Africa is seeking a Customer Relationship Manager to drive merchant acquisition and retention. This role requires a minimum of 3 years in external sales, a strong understanding of multi-product sales, and a passion for financial inclusion. The successful candidate will manage their territory, convert leads, and promote integrated solutions to enhance merchant profitability. A valid driver's license and a proactive attitude are essential. Join a team reshaping the future of merchant services.

Qualifications

• 3+ years in external sales, business development, or merchant acquisition.
• Proven success in multi-product sales and pipeline management.
• Experience in fintech, financial services, or merchant acquiring (preferred).
• Valid driver's licence and reliable vehicle.

Responsibilities

• Convert leads into signed, installed, and revenue-generating merchants.
• Promote bundled solutions that boost merchant profitability and loyalty.
• Manage your pipeline, report insights, and align with regional strategies.
• Build lasting relationships and identify cross-sell opportunities.
• Keep up with fintech trends and share best practices.

Skills

External sales experience

Business development

Customer engagement

Data-driven decision-making

Education

Matric

Tertiary qualification in Business, Commerce, or Marketing

Job description

Are you a dynamic go-getter with a passion for fintech and field sales?

Join our high-impact Growth Organisation — a team that's reshaping the future of merchant services across South Africa. As a Customer Relationship Manager, you'll be at the forefront of merchant acquisition, activation, and retention, driving revenue across our integrated product suite: Card, Cash, Capital, Software, and VAS.

This is more than a sales role — it's a chance to be a catalyst for financial inclusion and digital transformation.

Open Positions by Region

Pretoria (Tshwane)

Requirements

• 3+ years in external sales, business development, or merchant acquisition.
• Proven success in multi-product sales and pipeline management.
• Experience in fintech, financial services, or merchant acquiring (preferred).
• Matric required.
• Tertiary qualification in Business, Commerce, or Marketing is a plus.
• Valid driver's licence and reliable vehicle — ready to hit the road.

Responsibilities

• Acquire & Activate Merchants: Convert leads into signed, installed, and revenue-generating merchants.
• Drive Multi-Product Growth: Promote bundled solutions that boost merchant profitability and loyalty.
• Own Your Territory: Manage your pipeline, report insights, and align with regional strategies.
• Engage & Expand: Build lasting relationships and identify cross-sell opportunities.
• Stay Ahead: Keep up with fintech trends and share best practices with your team.

Attributes

• Sales drive & execution
• Customer engagement & influence
• Data-driven decision-making
• Entrepreneurial mindset
• Integrity & accountability

Kindly apply if you meet the minimum requirements.

Should you not hear back from us within 2 weeks consider your application as unsuccessful.