Customer Relations Consultant

Invictus Education Group; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An educational institution in Johannesburg is seeking a Customer Relations Consultant to enhance brand presence and drive student acquisition. Key responsibilities include executing marketing initiatives and managing referral networks. Ideal candidates will possess strong communication skills and a passion for education, with experience in customer experience and marketing preferred. A tertiary qualification in PR or Marketing is advantageous.

Qualifications

• Experience in a Customer Experience And Marketing Environment.
• Background in hospitality or education industries is beneficial.

Responsibilities

• Execute external marketing initiatives to promote programs and services.
• Manage and grow referral networks (both internal and external).
• Champion brand initiatives to strengthen presence and reputation.

Skills

Strong communication and interpersonal skills

Ability to build relationships and influence stakeholders

Active on social media with a strong online presence

Education

Tertiary qualification in PR, Marketing, or a related field

Job description

IHS is seeking a dynamic Customer Relations Consultant to join our team at the Sunninghill Campus. This role is pivotal in representing our brand in the marketplace and driving student acquisition through strategic engagement.

Key Responsibilities

• Execute external marketing initiatives to promote our programs and services.
• Manage and grow referral networks (both internal and external).
• Champion brand initiatives to strengthen our presence and reputation.

Ideal Candidate

• Strong communication and interpersonal skills.
• Ability to build relationships and influence stakeholders.
• Passion for education and student success.

If you are enthusiastic about marketing, relationship-building, and making a positive impact in education, we’d love to hear from you!

Requirements

• Experience in a Customer Experience And Marketing Environment.
• Background in hospitality or education industries is beneficial.
• Tertiary qualification in PR, Marketing, or a related field is advantageous.
• Active on social media with a strong online presence.