Customer Operations Manager : 5G Networks

People Source; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job description

As a Customer Operations Manager at the Group level, you will be responsible for leading C-Level engagement and defining and executing the group delivery strategy.

Your role will ensure seamless execution across affiliates while benchmarking and aligning costs and delivery strategies.

You will also oversee all financials related to the Customer Unit.

Key Responsibilities

• Lead proactive business development and management of resources to secure short- and long-term profitable Networks business.
• Own the Networks Roll-out Services Portfolio throughout the entire lifecycle.
• Be accountable for end-to-end account, business, portfolio, project operations, and delivery.
• Ensure healthy financials and manage stakeholder and customer relationships effectively.