Customer Liaison and Sales Administrator

HandPicked Recruitment; Centurion; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency in Centurion is seeking a detail-oriented Customer Liaison & Sales Administrator to provide excellent service and engage with customers. The ideal candidate has a Matric qualification and experience in administration or sales support. Responsibilities include processing quotations and handling customer queries. This permanent, full-time position offers an office-based working environment.

Qualifications

• Experience in administration, sales support, or customer liaison type of role.
• Friendly, fast-paced, and professional demeanor is essential.
• Self-confidence and telephone etiquette are a must.

Responsibilities

• Act as the primary point of contact between customers and the factory.
• Prepare and process quotations and invoices accurately.
• Conduct telephonic follow-ups with clients.

Skills

Excellent telephone and communication skills

Proficiency in MS Office

Attention to detail

Strong organisational skills

Education

Matric (Grade 12)

Tools

QuickBooks

Job description

SUMMARY

Location: Sutherland Ridge, Centurion

Type: Permanent, Full-Time, Office-based

Working Hours: Monday – Thursday, 07:30 – 16:00 and Friday: 07:00 – 14:00

Start Date: Jan 2026

Our client is seeking a friendly, detail-oriented Customer Liaison & Sales Administrator to join their team.

This role is ideal for a vibrant individual who enjoys engaging with customers, thrives on accuracy, and can manage multiple tasks with a smile. You’ll be the essential link between the client and the factory—ensuring smooth communication, timely follow-ups, and excellent service delivery.

POSITION INFO

Minimum Requirements

• Matric (Grade 12) essential
• Experience in administration, sales support, or customer liaison type of role
• Excellent telephone and communication skills
• Proficiency in MS Office (Word, Excel, Outlook) and technically inclined
• Attention to detail and strong organisational skills
• Friendly, fast-paced, and professional demeanor
• This position requires a person to talk on the phone a lot (self-confidence and telephone etiquette is a must)

Duties

• Act as the primary point of contact between customers and the factory
• Prepare and process quotations and invoices accurately (QuickBooks)
• Conduct telephonic follow-ups with clients and handle general customer queries
• Coordinate orders and ensure all documentation is complete and correct
• Data capture all communication
• Provide administrative support to the General Manager

Please note: Only shortlisted candidates will be contacted