Customer-Focused Service Advisor: Repairs & Estimates

Yamaha Distributors South Africa; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A service center in Sandton is seeking a Service Advisor to manage the complete service experience. The successful candidate will capture customer requirements, coordinate workshop repairs, and ensure satisfaction while meeting performance goals. Relevant qualifications include Grade 12, experience in a similar role, and proficiency in MS Office. The position offers an immediate start and requires excellent communication and multitasking skills. Applications close on 31 January 2026.

Qualifications

• Previous experience in a Service Advisor role is advantageous.
• At least 1 year in a similar capacity is required.
• Computer literacy is essential.

Responsibilities

• Manage service experience by capturing customer requirements.
• Coordinate repairs and ensure customer satisfaction.
• Communicate transparently about costs and progress.
• Prepare detailed cost estimates and obtain authorization.

Skills

Excellent communication and interpersonal skills

Customer-focused attitude

Attention to detail

Multitasking ability

Education

Grade 12 or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A service center in Sandton is seeking a Service Advisor to manage the complete service experience. The successful candidate will capture customer requirements, coordinate workshop repairs, and ensure satisfaction while meeting performance goals. Relevant qualifications include Grade 12, experience in a similar role, and proficiency in MS Office. The position offers an immediate start and requires excellent communication and multitasking skills. Applications close on 31 January 2026.