Customer Engagement & Onboarding Specialist

Transaction Junction (Pty) Ltd; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A tech company in South Africa is seeking a candidate to coordinate technical and business information between vendors and internal stakeholders. The role involves managing customer engagement during onboarding, assisting with technical queries, and performing administrative tasks. Strong multitasking and communication skills are essential. Ideal for individuals who thrive in dynamic environments and can manage competing demands.

Qualifications

• Experience in customer engagement and technical coordination.
• Proven ability to manage multiple tasks and priorities.
• Familiarity with Jira for ticket management.

Responsibilities

• Coordinate installation and delivery of services to clients.
• Engage with clients during onboarding and follow up on service issues.
• Handle administrative duties and log queries effectively.

Job description

A tech company in South Africa is seeking a candidate to coordinate technical and business information between vendors and internal stakeholders. The role involves managing customer engagement during onboarding, assisting with technical queries, and performing administrative tasks. Strong multitasking and communication skills are essential. Ideal for individuals who thrive in dynamic environments and can manage competing demands.