Customer Advisory Support Specialist

Sap; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading software company in Gauteng is seeking an intern to support the Melody Suite. The role involves documentation, regional optimization, and training efforts. Candidates should be detail-oriented, proficient in Microsoft tools, and possess strong analytical skills. This position offers hands-on experience within a collaborative team environment.

Qualifications

• Strong academic credentials or relevant project experience.
• Deliver high-quality, detail-oriented outputs.
• Quickly adapt to new tools and processes.

Responsibilities

• Provide hands-on support for Melody Suite.
• Contribute to training and enablement efforts.
• Ensure CA leaders and employees operate without disruption.

Skills

Detail-oriented

Microsoft PowerPoint

Microsoft Excel

Positive attitude

Problem-solving skills

Business application platforms

Analytical skills

Documentation capabilities

Presentation capabilities

Teamwork

Job description

We help the world run betterAt SAP, we enable you to bring out your best.

Our company culture is focused on collaboration and a shared passion to help the world run better.

How?

We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What You’ll Do

This intern will provide hands‑on support for Melody Suite, including configuration, localized documentation, trend analysis for regional optimization, and ongoing enablement.

The role ensures that CA leaders and employees can operate without disruption, stay aligned with GTM strategies / business goals, and drive operational efficiency.

Additionally, the intern will contribute to training and enablement efforts, helping CA employees effectively adopt and utilize Melody Suite functionalities, thereby enhancing organizational readiness and consistency across MUs.

What You Bring

This position is well‑suited for an intern with strong academic credentials or relevant project experience.

• Deliver high‑quality / detail‑oriented outputs;
• Be well‑versed in Microsoft tools, including PowerPoint, Excel, and optionally SharePoint, to effectively support documentation, reporting, and operational tasks;
• Possess a positive attitude and problem‑solving skills;
• Comfortable working with business application and analytics platforms;
• Strong analytical, documentation, and presentation capabilities;
• Demonstrate an understanding of key business drivers and leverages business acumen to evaluate and support business change request;
• Quickly adapt to new tools and processes;
• Demonstrate a strong sense of teamwork and initiative;
• Thrive in complex and fast‑paced environments.

Meet Your Team

The Customer Advisory (CA) Operations team provides timely and consistent business support – particularly around Melody Suite governance, enablement, and rollout.

#SAPNextGen

To harness the power of innovation, SAP invests in the development of its diverse employees.

We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and / or mental disabilities.

If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. Successful candidates might be required to undergo a background verification with an external vendor. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.