CSP Assistant Manager

Unilever; Umhlanga Rocks; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global FMCG company is seeking a CSP Assistant in South Africa to lead market plan execution in customer development. This role requires a minimum of 3-5 years of experience in marketing or sales, a BComm degree, and strong analytical skills. The position is office-based in Durban or Johannesburg and demands full-time presence on site.

Qualifications

• Minimum 3-5 years' experience in Marketing or Sales in FMCG industry.
• Strong Excel skills.
• Demonstrated cross-functional team experience.
• Strong demonstrated insight & analytical skills.

Responsibilities

• Localise Category Growth Strategy.
• Execute strategically aligned Commercial Plan in Market.
• Decide Channel/Customer Prioritisation in Market.
• Lead Core Capabilities and objective customer engagement.

Skills

Innovation mindset

Commerce channels execution

Digital business models

Commercial Strategy

Business Acumen / NRM

Category Growth Management

Data-Drive Mindset

Customer and Retailer Understanding

Education

BComm degree (preferably in Marketing, Business Administration, Financial majors)

Tools

Nielsen

PowerBI

Shoprite REX or PnP info hub

Job description

CSP Assistant

Function: Customer Development

Reports to: CSP Manager

Scope: Customer Development, South Africa

Location: Johannesburg or Durban

Terms & Conditions: Full time

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Category/Function Introduction

Customer Development (CD) is what we call our Sales organization at Unilever. Customer Development works closely with our customers to pioneer new products, build categories, and best deploy best-in-class retail and shopper capabilities.

Job Purpose

Lead in Market Plan execution (Aligned to BU Strategy)

Main Responsibilities

• Localise Category Growth Strategy
• Execute strategically aligned Commercial Plan in Market
• Decide Channel/Customer Prioritisation in Market and deploy Budget accordingly
• Lead Core Capabilities and objective customer engagement (Catman / Shopper / NRM)
• D4C/D4R: execute locally AND integrate Channel & Customer upstream into BU
• Localise (Develop and deploy) CGS at channel and customer level
• Work closely with Brand, CMI, NRM, Shopper Marketing to build Customer sell‑in
• Define national innovation & launch plan to channels/customers
• Monthly innovation tracking: sell‑in & out and distribution performance
• Track USG targets and investment to deliver BG strategy by channel and customer
• Own Pricing & Promo strategy
• Own and manage deal
• NRM: Ownership of L4 and L5
• Deploy strategically aligned commercial plan in Market via CBD Deploy launch plans to channels/customers to ensure strength of execution
• Implement blueprints via FSA to ensure correct KPI is measured related & linked to COTC
• Track TDP (total distribution points) on COTC and identify opportunities to be actioned
• Define channel / Customer Execution: (SoS, TDP)
• Shopper / Digital marketing led
• Deploy core capabilities required to win by Channel and Customer
• Catman / Shopper / NRM

Experiences & Qualifications

• Minimum 3-5 years' experience in Marketing or Sales in FMCG industry
• BComm degree (preferably in Marketing, Business Administration, Financial majors)
• Strong Excel skills.
• Demonstrated cross‑functional team experience.
• Strong demonstrated insight & analytical skills
• Previous experience using Nielsen, PowerBI or customer platforms like Shoprite REX or PnP info hub would be very favourable.

Skills

• Innovation mindset
• Commerce channels execution
• Digital business models
• Commercial Strategy
• Business Acumen / NRM
• Category Growth Management
• Data-Drive Mindset
• Customer and Retailer Understanding

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Unilever is an equal opportunities employer and committed to diversity and inclusivity in the workplace. We are intentional in employing the best talent that reflects the demographics of our country and which will help build representation of currently under‑represented groups. We therefore invite applications from all candidates representing diversity of age, sex, disability, sexual orientation, race, religion or belief. When appointing potential candidates, the South African Employment Equity and Broad Based Black Economic Empowerment Legislation will be considered.

We are required by law to verify your ability to work lawfully in South Africa. If you are applying as a foreign national, please note that you may be requested to provide supporting documents verifying this.

This is an office‑based role in Durban/Johannesburg and requires 100% of time attendance on site.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.