Cruise Steward: Guest Service, Cleanliness & Safety

Crew Life at Sea; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A cruise line company is seeking a dedicated Housekeeping Attendant to maintain guest cabins and public areas. The role involves providing exceptional customer service, ensuring cleanliness, and adapting to the dynamic cruise environment. Previous experience in a related field is beneficial. This position offers an opportunity to work in a fast-paced team-oriented environment, ensuring high standards of hygiene and guest satisfaction.

Qualifications

• Strong customer service skills with a friendly and positive attitude.
• Meticulous attention to detail for thorough cleaning and organization.
• Ability to stand for extended periods and handle physically demanding tasks.
• Willingness to work flexible hours, including evenings and weekends.
• Proficiency in English; additional language skills are a plus.
• Knowledge of hygiene and safety standards for cleaning and laundry.

Responsibilities

• Clean and maintain guest cabins and public areas following protocols.
• Provide friendly and attentive service to guest inquiries and requests.
• Restock supplies and monitor inventory levels for cleanliness.
• Manage guest laundry services with proper handling and delivery.
• Ensure proper waste disposal and follow sanitation protocols.
• Collaborate with other departments for seamless operations.
• Follow safety procedures and report any security incidents.

Skills

Customer Service Skills

Attention to Detail

Physical Stamina

Adaptability

Multilingual Skills

Hygiene and Safety Awareness

Teamwork

Education

Previous experience in customer service or housekeeping

Job description

A cruise line company is seeking a dedicated Housekeeping Attendant to maintain guest cabins and public areas. The role involves providing exceptional customer service, ensuring cleanliness, and adapting to the dynamic cruise environment. Previous experience in a related field is beneficial. This position offers an opportunity to work in a fast-paced team-oriented environment, ensuring high standards of hygiene and guest satisfaction.