Cruise Ship Head Waiter — Lead Dining Team

Crew Life at Sea; Sandton; Hybrid; ZAR 50 000 - 200 000; Full time

Job summary

A premium cruise liner is seeking a Head Waiter to supervise and train a team of waiters and waitresses. The ideal candidate will have experience in a high-end setting, strong leadership abilities, and excellent customer service skills. Responsibilities include monitoring dining operations, resolving guest complaints, and ensuring compliance with health regulations. Flexibility to work evenings and weekends is required. This role offers the opportunity to enhance the guest dining experience on board.

Qualifications

• Previous experience as a Head Waiter or similar supervisory role in a high-end restaurant or cruise ship.
• Excellent communication and customer service skills.
• Strong leadership and team management abilities.

Responsibilities

• Supervise and train a team to provide exceptional service.
• Monitor dining operations to ensure timely service.
• Handle guest complaints and resolve issues.

Skills

Leadership

Communication

Customer Service

Team Management

Attention to Detail

Job description

A premium cruise liner is seeking a Head Waiter to supervise and train a team of waiters and waitresses. The ideal candidate will have experience in a high-end setting, strong leadership abilities, and excellent customer service skills. Responsibilities include monitoring dining operations, resolving guest complaints, and ensuring compliance with health regulations. Flexibility to work evenings and weekends is required. This role offers the opportunity to enhance the guest dining experience on board.