CRM Data Insights Analyst — Hybrid & Dashboards

VML; Johannesburg; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading creative agency in Johannesburg is seeking a CRM Analyst to enhance data-driven marketing strategies. The role involves analyzing customer data, delivering insights, and working collaboratively with clients and teams to improve marketing effectiveness. Candidates should have proficiency in SQL, experience with visualization tools like Power BI or Tableau, and strong analytical skills. A commitment to accuracy and collaboration is essential. This position offers a hybrid work model, fostering a culture of creativity and connection.

Qualifications

• 2+ years working in a marketing environment as an analyst.
• Proficiency in SQL is mandatory.
• Experience with data visualization tools (Power BI or Tableau) is mandatory.
• High-level Excel skills required.

Responsibilities

• Design and manage end-to-end analyses for marketing improvement.
• Deliver measurement projects, including dashboard reporting.
• Develop and provide output on reports and presentations.
• Resolve data quality and consistency issues.
• Attend and present at client meetings.

Skills

SQL proficiency

Data visualization (Power BI, Tableau)

Communication skills

Analytical skills

Tools

Power BI

Tableau

Python

Salesforce

Job description

A leading creative agency in Johannesburg is seeking a CRM Analyst to enhance data-driven marketing strategies. The role involves analyzing customer data, delivering insights, and working collaboratively with clients and teams to improve marketing effectiveness. Candidates should have proficiency in SQL, experience with visualization tools like Power BI or Tableau, and strong analytical skills. A commitment to accuracy and collaboration is essential. This position offers a hybrid work model, fostering a culture of creativity and connection.