CRM & Client Engagement Specialist

Capitec Bank Ltd.; Stellenbosch; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Capitec Bank Ltd. Stellenbosch seeks a client engagement professional to conceptualise and build CRM solutions, data models and integration points for client-centric campaigns and prompts.

The role emphasizes analytical thinking, agile delivery, stakeholder engagement and strong communication. A relevant IT qualification and CRM experience are required.

You will work on Salesforce Marketing Cloud and system integrations to support ongoing client relationships.

Qualifications

• Minimum degree or tertiary qualification in Information Technology or similar.
• Minimum 1-2 years CRM experience in a client-centric environment.
• Experience with Agile methodologies.

Skills

Analytical skills

Communications skills

Interpersonal & relationship mgmt

Planning & coordination

Education

A relevant tertiary qualification in Information Technology or Similar

Tools

Salesforce Marketing Cloud

APIs

Process engineering

Job description

Capitec Bank Ltd. Stellenbosch seeks a client engagement professional to conceptualise and build CRM solutions, data models and integration points for client-centric campaigns and prompts.

The role emphasizes analytical thinking, agile delivery, stakeholder engagement and strong communication. A relevant IT qualification and CRM experience are required.

You will work on Salesforce Marketing Cloud and system integrations to support ongoing client relationships.