Credit Controller - 4 Months

Klipboard; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A dynamic software company in Johannesburg is looking for a Credit Management & Collections Specialist. The role requires at least 7 years of experience in credit control, strong numerical skills, and excellent communication abilities. You will manage debt collection efforts, prepare reports, and perform account maintenance. This position offers a hybrid work model for a balanced work-life.

Qualifications

• Minimum of 7 years’ experience in a fast-paced credit control environment.
• Strong numerical aptitude and attention to detail.
• Excellent verbal communication skills.

Responsibilities

• Conduct proactive debt collection via telephone and email.
• Prepare month-end reports on debtor performance.
• Prepare and execute the monthly Debit Order run.

Skills

Debt collection

Numerical aptitude

Verbal communication

Microsoft Excel

Interpersonal skills

Problem-solving

Education

Higher education in Mathematics, Accounting, or related field

Tools

K8 ERP system

Job description

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services, and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Key Responsibilities

Credit Management & Collections

• Conduct proactive debt collection via telephone, email, and Microsoft Teams.
• Prepare and manage the outcome of Warning and Final Demand letters.
• Draft and negotiate payment arrangements with customers.
• Chair monthly debtor meetings to review outstanding accounts and agree on action plans.
• Serve as the primary contact for all collections-related queries.
• Prepare and submit credit note requests in accordance with company policy.
• Maintain detailed records of all customer interactions and collection activities using K8 ERP system.

Reporting & Analysis

• Prepare and deliver month-end reports on debtor performance and aged debt.
• Reconcile and manage allocated customer accounts, ensuring accuracy and timely resolution of discrepancies.

Operational Duties

• Prepare and execute the monthly Debit Order run.
• Perform routine account maintenance and updates.
• Carry out ad hoc duties as assigned by the Line Manager and Credit Control Manager.

Essential Requirements

Skills, Knowledge and Experience:

• Minimum of 7 years’ experience in a fast‑paced, high-volume credit control environment.
• Strong numerical aptitude and attention to detail.
• Excellent verbal communication skills with a professional demeanour.
• Proficient in Microsoft Excel and other relevant IT systems.
• Effective interpersonal skills with the ability to liaise confidently across all levels of the organization and with external stakeholders.
• Proven ability to perform under pressure and thrive in challenging environments.

Desirable Attributes

• Demonstrated problem‑solving abilities and a proactive approach to resolving issues.
• Higher education in Mathematics, Accounting, or a related field.

Company Info

Due to our growth over the last few years, it is an exciting time to join us as we enter our next chapter! As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and spark innovation.

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and spark innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CVs from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or directly to Klipboard employees as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.