Credit Controller

RareCruit; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A financial services company is seeking a qualified candidate for a debt collection role in Pretoria. Responsibilities include managing debtor relationships, negotiating payment plans, and ensuring compliance with credit policies. The ideal candidate should possess strong communication and analytical skills, along with proficiency in financial software and MS Office. This role involves both independent and collaborative work in a dynamic environment.

Qualifications

• Proven experience working in credit control or a similar financial role.
• Strong knowledge of credit control principles, practices, and regulations.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Proactively retrieve outstanding invoices by phone, email, and letter.
• Negotiate payment plans with clients experiencing financial difficulties.
• Ensure compliance with relevant regulations and company credit policies.

Skills

Communication skills

Negotiation skills

Analytical skills

Attention to detail

Tools

MS Office (Excel)

Financial software

Job description

R oles and Responsibilities

Debt Collection :

• Proactively retrieve outstanding invoices by phone, email, and letter.
• Negotiate payment plans with clients experiencing financial difficulties.
• Resolve billing discrepancies and disputes in a timely manner.
• Escalate unresolved issues to senior management as necessary.

Relationship Management :

• Build and maintain strong relationships with clients and internal stakeholders.
• Act as the main point of contact for all debtor-related inquiries.
• Provide excellent customer service and address client queries or concerns professionally.
• Collaborate with account management teams to resolve payment issues and improve debtor management processes.

Compliance and Reporting :

• Ensure compliance with relevant regulations and company credit policies.
• Keep abreast of changes in legislation affecting credit control practices.
• Prepare regular reports for management on debtors aging, collections, and bad debt provision.

Requirements :

• Proven experience working in credit control or a similar financial role.
• Strong knowledge of credit control principles, practices, and regulations.
• Excellent communication and negotiation skills.
• Proficiency in financial software and MS Office, particularly Excel.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Attention to detail and strong analytical skills.
• Problem‑solving attitude and ability to handle difficult situations diplomatically.

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