Credit Controller

Execustaff; Midrand; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A financial services company is seeking a Credit Controller in Midrand to manage debt collection and ensure accurate record-keeping. The ideal candidate will have 5-10 years of credit control experience, advanced skills in Microsoft Office tools, and a proven track record in Accounts Receivable. This position requires strong communication skills, excellent attention to detail, and the ability to work independently in a dynamic environment.

Qualifications

• 5 -10 years credit control experience required.
• Proficiency in Microsoft Office, especially Advanced Excel.
• Experience with telephone collections and cash allocation.

Responsibilities

• Ensure efficient collection and control of debts.
• Manage customer queries via phone and email.
• Maintain an updated database of debtors.

Skills

Credit control experience

Microsoft Office skills

Accounts Receivable experience

Cash allocation experience

Telephone collections experience

Retail and Small Business Experience

Education

Matric

Credit Management Certificate

Excel Advance

Job description

We are seeking a Credit Controller for the Midrand area.

Job Summary

• To ensure efficient collection, control and administration of monies owed to the company within the guidelines determined by the credit terms.

Key Roles & Responsibilities

• Capture and allocate payments daily according to remittances
• Export Age Analysis and ensure overdues are collected
• Working on outstanding claim queries and overdue invoices on a daily basis
• Resolve telephone and email queries from customers
• Release of sales orders daily
• Send weekly invoices and recons to customers
• Request meeting with customers to resolve POD and short payments
• Maintain live database of debtors, i.e. closing dormant accounts, reducing / increasing credit limits or update new information received on a debtor so that database is always updated
• Process price difference credit notes
• Cash flow Forecasting
• Send customer statements, recons, credit notes and invoices
• Manage the debtors order hold process when accounts are overdue, or the customer has exceeded the credit limit and take appropriate action
• Receive credit applications from departments, ensuring all accompanying documents are submitted and information is accurate
• Achieve monthly KPI targets set by Credit Manager
• Ensure collection targets are met

Required Experience

• 5 -10 years credit control experience
• Microsoft Office (i.e. Word, Advance Excel)
• Prior Accounts Receivable experience
• Cash allocation / reconciliation experience
• Telephone collections experience
• Retail and Small Business Experience (Mass Retail will be an advantage)
• Minimum Book value R20 million

Competencies

• A strong work-ethic
• You are expected to always conduct yourself in a professional manner and use discretion in your dealings with customers, management, staff and external organizations with whom you will interact
• Maintain the company’s desired level of confidentiality in respect of all aspects of your job
• Ensure utmost integrity and honesty in all interactions with your colleagues, management and the company’s customers
• Understand the concept of responsibility to mean “taking ownership of” and be prepared to personally see through to the end any task assigned
• Due to the nature of the business and your position, your functions may be redefined from time to time, as may your responsibilities
• You may be required by management to assist in other areas of the business from time to time and in cases of emergency / urgency
• High attention to detail
• Ability to accurately follow instructions
• Excellent telephone manner
• A positive, team-player attitude
• Planning and Organizing including time management
• Excellent interpersonal skills
• The ability to multi-task and achieve set goals
• Strong motivation to succeed
• Communicate effectively, both verbally and in writing
• Able to challenge themselves and meet all deadlines and targets for the department

Educational Requirements

• Matric
• Credit Management Certificate advantageous
• Excel Advance