Credit Controller

Intdev Internet Technologies; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology services company in South Africa is seeking a Credit Controller to manage collections and debtor relationships. The ideal candidate should have a Matric qualification, a tertiary qualification advantageous, and a minimum of 5 yearsʹ experience in a similar role. Strong reconciliation and problem-solving skills, along with proficiency in Microsoft Office, are essential for this position. Join our dynamic team and contribute to financial efficiency.

Qualifications

• Minimum of 5 years' relevant experience.
• Copes effortlessly within a high stress and pressurized environment.

Responsibilities

• Carry out full function of credit control.
• Ensure queries related to deliveries and claims are resolved promptly.
• Liaise with sales staff on debtors' control issues.
• Accept responsibility for performance as per company policy.
• Daily telephonic collections and recording.
• Monthly cash flow forecasting.

Skills

Strong reconciliation skills

Strong problem-solving skills

Excellent Microsoft Word and Excel skills

Excellent administration skills

Ability to work without direct supervision

Education

Matric

Tertiary qualification

Job description

About us

Intdev is an award-winning holistic technology services company with a focus on extraordinary service delivery with a countrywide presence. We take pride in ourselves as industry innovators within the I.T. Industry. Our focus on recognising excellence allows us to motivate our staff to go that extra mile, take pride in everything we do, and encourage them to continue to deliver exceptional service to our customers. We have built a supportive company culture that manages our customers' expectations, ensuring that we consistently deliver a world-class customer experience. Intdev is an equal opportunity employer, and this position will be filled in accordance with our current Employment Equity practices.

Purpose of the position

Responsible for recovering money owed by a customer to the organization. Also report to sales and management on outstanding issues, whilst highlighting potential debtor problems.

Key Responsibilities

• Carry out full function of credit control.
• Ensure that all queries relating to requests for proof of delivery, goods returned, rebates or claims will be resolved within a reasonable timeframe.
• Liaise with sales staff on issues related to debtor's control.
• Liaise with sales staff regarding status of account and discuss overdue amounts which are not resolved and find a solution to prevent aging of accounts.
• Accept responsibility for the performance and duties as laid down by company policy.
• Monthly debtors reconciliations.
• Daily telephonic collections and recording of such action on system.
• Daily action of outstanding queries.
• Monthly Cash flow / banking forecasting.
• Processing daily receipting and ageing debtors accounts correctly.
• Daily assistance to other departments such as sales and procurement.
• Maintaining debtors ageing according to terms and credit limits.
• Reporting default of payment to Credit Control Supervisor.
• Meet monthly collection targets and reduce number of days sales outstanding.
• Minimise credit risks.
• Attend debtors meetings and report on ageing.
• Issue final demands / slow payment letters.
• Following internal process to suspend defaulting customers.
• Attend to monthly statements and close-off procedures.

Job Requirements

Education and Experience

• Matric is essential and a tertiary qualification will be an advantage.
• Minimum of 5 years' relevant experience.
• Copes effortlessly within a high stress and pressurized environment.

Technical Competencies

• Strong reconciliation skills.
• Strong problem-solving skills.
• Ability to sense unnecessary credit risks and escale problems to management.
• Excellent Microsoft Word and Excel skills required.
• Excellent administration skills required.
• Ability to work and perform without direct supervision.

Behavioural Competencies

• Project a presentable and friendly image to clients with a professional telephone manner.
• High level of energy.
• Excellent communication skills.
• Team player.
• Attention to detail.
• Self-confidence and self-driven.
• A high level of perseverance.
• Be patient, tolerant and diplomatic.
• Be willing to go the extra mile.
• Ensure client satisfaction.
• Ability to carry out instructions.