Overview
Our client is looking for a dynamic, results-driven Credit Control Manager to join the Finance team. The successful candidate will play a critical role in managing customer credit risk, improving cash flow, and supporting the companys working capital and profitability objectives.
Responsibilities
- Lead and manage Credit Control function across all regions and depots
- Develop and implement effective credit policies aligned with company objectives
- Monitor customer accounts proactively, ensuring timely collections and payment term adherence
- Analyse credit data and financial statements to assess customer creditworthiness
- Collaborate with Sales, Commercial, and Finance teams for professional account management
- Initiate appropriate actions for delinquent accounts (account holds, legal processes, payment plans)
- Provide accurate, timely reporting on debtors'' aging, collections, and bad debt provisions
- Conduct account reconciliations and resolve customer disputes
- Drive continuous improvement in credit control processes
- Ensure compliance with internal controls, scorecards and audit requirements
Education and experience required
- Grade 12.
- Bachelor''s or Graduate''s Degree in Accounting, Business, or Computer Science or equivalent professional qualification.
- Minimum 5 years in credit control, debt collection, or accounts receivable management.
- FMCG industry experience preferred.
- Proven operational team leadership for performance delivery.
- Experience in managing disciplinary processes in accordance with labour legislation.
- Familiarity with billing systems, general ledger, and ERP systems.
- Strong analytical and critical thinking abilities.
- Excellent negotiation and communication skills.
- Sound time management and leadership capabilities.
- Solution-oriented approach with continuous improvement mindset.
- Collaborative decision-making abilities.
- Alignment with the companies'' purpose and values.
- Salary - Market related