Credit and Collections Specialist

Philips; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A health technology company is seeking a Credit and Collections Specialist to manage collections and dispute management activities. The role demands strong analytical, communication, and problem-solving skills, along with a Bachelor's degree and minimum 3 years of relevant experience. This is an office-based full-time role in Johannesburg, South Africa with a focus on efficient collections processes.

Qualifications

• Minimum of 3 years experience in Collections AR department.
• Experience working with SAP or relevant systems is a strong asset.

Responsibilities

• Manage daily collection activities.
• Organize the accounts receivable process.
• Establish and maintain overdue control programs.
• Execute the collection process for defined customers.
• Monitor bank activity and perform reconciliations.

Skills

Analytical skills

Strong communication skills

Customer service skills

Very good Excel skills

Problem-solving skills

Negotiation skills

Fluent in English

Education

Vocational Education / Bachelor's degree in finance, Accounting, Business Administration, Economics or equivalent

Tools

SAP

Job description

Job Title

Credit and Collections Specialist

Job Description

As Credit & Collections Specialist you will join Philips Credit and Collection team. On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting to do lists shared customers registration & follow up) and effectiveness (minimal over dues and disputes). This function should be performed in close cooperation with the businesses in order to minimize the outstanding receivables.

Your role

• Daily collection activities.
• Semi Annual customer confirmation balance for both Government and Private segments.
• Organizing supporting and developing accounts receivable process.
• Establishes implements and maintains an effective overdue control and follow-up program for all customer accounts that are late overdue potentially overdue.
• Executing the collection process for defined customers (e.g. strategic customers).
• Organizing supporting and developing cash & collection processes.
• Follow up on relevant queries and solving escalations in close cooperation with sectors.
• Maintaining strong and stable relationships with customers and different stakeholders.
• Daily retrieval of bank activity (ACH wire) and SAP receipt activity and post payments to customer accounts.
• Monitoring Bank Guarantees reviewing Letter of Credits terms and conditions in accordance with deal requirements.
• Daily and monthly reconciliations against monthly bank statements identifying and resolving reconciliation items on customer accounts.
• Process offsets to clear matched debts and credits on customer accounts.
• Support and contribute to accounts receivable accounting lean process improvements.
• Identify trends in payment delays and recommend corrective actions.

Youre the right fit if

• Vocational Education / bachelor's degree in finance Accounting Business Administration Economics Data Analysis or equivalent.
• Preferably min 3 years of experience in Collections AR department.
• Work experience in SAP / relevant systems is a strong asset.
• Analytical skills very good Excel skills.
• Strong communication and customer service skills.
• Fluent English both written and spoken.
• Strong problem‑solving and negotiation skills.

Employment Equity

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer we actively encourage and welcome people with various disabilities to apply. Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our purpose.

If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

How we work together

We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the companys facilities.

Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.

This role is an office / role.

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Employment Type: Full-Time

Experience: years

Vacancy: 1