Credit And Collections Specialist

Philips Iberica Sau; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading health technology company in Johannesburg seeks a Credit and Collections Specialist to manage collections and disputes. The ideal candidate has a vocational education in finance or related field, 3+ years of AR experience, and strong analytical and communication skills. Fluency in English and familiarity with SAP are required. This role promises a collaborative working environment to improve healthcare access.

Qualifications

• Minimum 3 years of experience in Collections or AR department.
• Fluent English, both written and spoken.
• Work experience in SAP or relevant systems is a strong asset.

Responsibilities

• Manage and organize collections and dispute management activities.
• Maintain strong relationships with customers and stakeholders.
• Execute daily collection activities for defined customers.

Skills

Analytical skills

Strong communication skills

Customer service skills

Problem-solving skills

Negotiation skills

Very good Excel skills

Education

Vocational Education / bachelor's degree in finance, Accounting, Business Administration, Economics, or Data Analysis

Tools

SAP

Job description

Credit and Collections Specialist

As Credit & Collections Specialist you will join Philips' Credit and Collection team.

On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal over dues and disputes).

This function should be performed in close cooperation with the businesses in order to minimize the outstanding receivables.

Your role :

With 5 years' experience you are required to do the following : Daily collection activities.

Semi Annual customer confirmation balance for both Government and Private segments.

Organizing, supporting and developing accounts receivable process.

Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue.

Executing the collection process for defined customers (e.g. strategic customers).

Organizing, supporting and developing cash & collection processes.

Follow up on relevant queries and solving escalations in close cooperation with sectors.

Maintaining strong and stable relationships with customers and different stakeholders.

Daily retrieval of bank activity (ACH, wire) and SAP receipt activity and post payments to customer accounts.

Monitoring Bank Guarantees, reviewing Letter of Credits terms and conditions in accordance with deal requirements.

Daily and monthly reconciliations against monthly bank statements – identifying and resolving reconciliation items on customer accounts.

Process offsets to clear matched debts and credits on customer accounts.

Support and contribute to accounts receivable accounting lean process improvements.

Identify trends in payment delays and recommend corrective actions.

You're the right fit if :

Vocational Education / bachelor's degree in finance, Accounting, Business Administration, Economics, Data Analysis or equivalent.

Preferably min 3 years of experience in Collections, AR department.

Work experience in SAP / relevant systems is a strong asset.

Analytical skills – very good Excel skills.

Strong communication and customer service skills.

Fluent English–both written and spoken.

Strong problem-solving and negotiation skills.

Employment Equity

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process.

As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April

About Philips

We are a health technology company.

We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.

You may still be the right candidate for this or other opportunities at Philips.

Learn more about our commitment to diversity and inclusion here.

How we work together

We believe that we are better together than apart.

For our office-based teams, this means working in-person at least 3 days per week.Onsite roles require full-time presence in the company's facilities.Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.This role is an office / role.