Country Manager – South Africa

Van Kaizen; Wes-Kaap; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading online gaming company seeks a Country Manager for South Africa. This role involves driving strategic direction, ensuring regulatory compliance, and managing local teams. The ideal candidate has proven experience in P&L management and leadership within the online sportsbook/casino industry in South Africa. This position is on-site and offers a dynamic work environment.

Qualifications

• Proven ability to manage Profit & Loss (P&L) and develop business plans.
• Demonstrated leadership in the online industry.
• Deep understanding of the local regulatory environment.

Responsibilities

• Drive the business strategy in South Africa.
• Ensure compliance with all regulatory requirements.
• Manage local teams and commercial relationships.

Skills

P&L management

Leadership in online sportsbook/casino

Regulatory compliance

Data-driven analytical skills

Influencing and team-building

Job description

Overview

Country Manager – South Africa (on-site)

Drive our client's strategic direction and optimize growth in South Africa. Serve as the regulatory and commercial authority for the brand.

Reporting Structure: Business Development Director

Responsibilities

• Strategy & Alignment: Develop, implement, and own the business strategy for our client in South Africa. Lead forecasting and planning. Set and refine measurable KPIs with central teams, challenging metrics to ensure they directly reflect business objectives.
• Regulatory Command: Act as the primary SA representative. Ensure full local compliance with all regulatory, reporting, and BBEEE requirements. Manage and build strong relationships with local regulators and key external stakeholders.
• Operational Excellence: Guide central teams (UI/UX, Product, Marketing, BI, etc.) to deliver against their KPIs. Proactively identify and resolve all potential issues before they impact business performance.
• Local Product & Proposition: Collaborate with Tech/Product to ensure the sportsbook and casino offering is locally tailored for South African players. Translate market trends, customer behavior, and competitor insights into actionable product innovation.
• Team & Contracts: Directly manage local teams (Social/Influencers, Compliance, Customer Support). Ensure all local staff thoroughly understand company goals, objectives, and customer-centric values. Lead and execute local commercial relationships and contracts (e.g., Sumsub).

Prerequisites

• P&L Ownership: Proven ability to manage Profit & Loss (P&L), develop comprehensive business plans, and consistently hit revenue targets.
• SA Industry Expertise: Demonstrated leadership experience within the online sportsbook and/or casino industry in South Africa.
• Regulatory Knowledge: Deep understanding of the Western Cape licensing framework and the broader local regulatory environment is essential.
• Skill Set: Data-driven analytical skills, exceptional influencing, leadership, and team-building capability across cross-functional teams, and proven effectiveness in a fast-paced, hands-on operational environment.
• Operational Exposure: Proven experience with Marketing, Payments, Customer Operations, and Casino Games providers is required.

Performance Indicators

• Market growth and overall brand performance in South Africa.
• Full regulatory compliance and effective stakeholder engagement.
• Strategic alignment and successful execution across all business functions.
• Operational efficiency and strong team performance.
• Quality and impact of KPI reviews and business insights provided.