Counter Sales

ACDC Dynamics South Africa; Bellville; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail electrical products company in Bellville is seeking a Counter salesperson to provide exceptional customer service and assist with sales. The successful candidate will greet customers, process orders, and offer product knowledge related to electrical, solar, and lighting products. Excellent communication and customer service skills are essential for ensuring customer satisfaction. The role requires a passion for helping customers and achieving sales targets.

Qualifications

• Strong customer service focus and ability to engage with customers.
• Experience in retail sales handling electrical or solar products is a plus.
• Excellent communication skills.

Responsibilities

• Greet customers and take orders with a professional and friendly approach.
• Assist customers with queries related to electrical, solar, and lighting products.
• Provide expert product knowledge to guide customers in making informed purchasing decisions.
• Process sales orders and follow up on them.
• Maintain an organized, clean, and welcoming counter area.

Skills

Customer service skills

Knowledge of electrical products

Sales skills

Job description

Are you passionate about electrical, solar, and lighting products? Do you have a strong customer service focus and thrive in a fast-paced retail environment? If so, ACDC Dynamics is looking for you!

The Counter salesperson is the first contact who meets customers when they first enter the store and provides excellent customer service. They are responsible for answering customer queries and resolve all their queries professionally to ensure maximum customer satisfaction.

Key Responsibilities :

• Greet customers and take orders with a professional and friendly approach.
• Assist customers with queries related to electrical, solar, and lighting products.
• Provide expert product knowledge to guide customers in making informed purchasing decisions.
• Process sales orders, quotations, and follow up on orders to ensure timely delivery.
• Maintain an organized, clean, and welcoming counter area.
• Manage and track back orders, ensuring customer satisfaction with delivery times.
• Update trade counter specials, brochures, and promotional materials.
• Handle telephonic sales quotations and queries.
• Accurately load and capture all sales orders and quotations on the computer system.
• Ensure excellent time management and meet sales targets while delivering top-notch service.