Cosmetics Retail Specialist: Elevate Sales & Service

Clicks Group; Midrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Midrand is looking for a Retail Operations professional to enhance customer service and drive sales through effective product knowledge and selling techniques. Candidates should have a Matric/Grade 12 certificate and preferably some experience in cosmetics or retail. Strong communication and customer service skills are essential for this role, which aims to maximize sales while ensuring customer satisfaction.

Qualifications

• Experience in cosmetics is essential.
• Retail experience in sales or service environment is desirable.

Responsibilities

• Drive sales through cross and up selling.
• Reduce loss and shrinkage by adhering to Store Operating Procedure.
• Create an appealing shopping environment for customers.
• Maximise sales by owning execution of promotional events.
• Increase profitability and brand loyalty.
• Ensure continuity of excellent customer service.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

A leading retail company in Midrand is looking for a Retail Operations professional to enhance customer service and drive sales through effective product knowledge and selling techniques. Candidates should have a Matric/Grade 12 certificate and preferably some experience in cosmetics or retail. Strong communication and customer service skills are essential for this role, which aims to maximize sales while ensuring customer satisfaction.