Cosmetic Consultant - Aloe Pharmacy

Dis-Chem Pharmacies; Gqeberha; On-site; ZAR 112,000 - 156,000; Full time

Job summary

Dis-Chem Pharmacies in Gqeberha is seeking a Cosmetics Consultant to promote and sell cosmetics and beauty products through excellent customer service.

You will demonstrate products, maintain stock and organise displays, while meeting sales targets and staying up-to-date with brands. The role emphasizes customer care, teamwork and adherence to company policies, with retail hours required.

Experience in cosmetics is advantageous; training will cover promotions and stock management.

Qualifications

• Grade 12 / Matric is required.
• Retail experience as a sales consultant.
• Computer literate.
• Willing and able to work retail hours.
• Fluent in English.

Responsibilities

• Escalate serious and unresolved customer complaints to the manager.
• Provide a high level of customer care and service.
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Skills

Customer service

Team player

English proficiency

Stock reports

Retail experience

Education

Grade 12 / Matric

Tools

POS systems

Job description

Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Aloe Pharmacy store. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:

Essential:

• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule

Advantageous:

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation
• Bilingual
• Stock management

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.