Corporate Account Manager, Diners Club

Standard Bank Group; South Africa; Remote; ZAR 500 000 - 700 000; Full time

Job summary

A leading financial institution in South Africa is seeking a candidate to drive the Diners Club CVP across corporate travel. Responsibilities include managing key accounts, achieving performance targets, and maintaining client confidentiality. Requires a degree in Business Commerce, 3 years of sales experience, and proficiency in Excel. This full-time role offers remote work options with required travel within the Western Cape.

Qualifications

• Minimum of 3 years experience in a target driven sales environment.
• Computer literacy particularly in Excel (spreadsheets and data interrogation).
• Broad understanding of the business travel or travel industry landscape.

Responsibilities

• Represent the Diners Club brand in all interactions.
• Achieve performance targets, activate new accounts, and manage a sustainable pipeline.
• Grow existing accounts through a CRM strategy.

Skills

Problem Solving

Planning

Decision Making

Team Player

Education

Degree or equivalent in Business Commerce

Tools

MS Word

MS Excel

PowerPoint

Job description

Overview

Strategically drive the Diners Club CVP across the corporate travel & Bank segments. Achieve Acquisition Retention Risk Compliance and Cost Management targets. Consistently deliver a professional level of service with the utmost integrity to responsibly deliver value to customers and stakeholders while building a sustainable profitable and balanced portfolio.

Represent the Diners Club brand appropriately in all interactions. Maintain confidentiality for clients and stakeholders. Exhibit expertise in Diners Club products and services. Achieve specific performance targets and activate new accounts. Manage a sustainable pipeline and grow existing accounts through a CRM strategy. Provide exceptional service to Key Accounts with regular communication. Aim for at least 70% penetration in cross-sell and up-sell opportunities. Minimize client attrition to below 5%. Understand industry processes and customer payment practices. Ensure profitability and manage risk effectively. Provide timely feedback and reporting as required.

Responsibilities

• Represent the Diners Club brand in all interactions and maintain client confidentiality.
• Achieve performance targets, activate new accounts, and manage a sustainable pipeline.
• Grow existing accounts through a CRM strategy and provide exceptional service to Key Accounts with regular communication.
• Aim for at least 70% cross-sell and up-sell penetration and minimize client attrition below 5%.
• Ensure profitability, manage risk, and provide timely feedback and reporting as required.

Qualifications

Minimum Qualifications

Type of Qualification: Degree or equivalent

Field of Study: Business Commerce

Experience Required

• Understanding of engagements with corporates and who are the decision makers within.
• Understanding the types of legal entities in SA.
• Knowledge of procurement practices.
• Broad understanding of business travel or travel industry landscape would be beneficial.
• Card and payments experience would be an advantage.
• Minimum of 3 years experience in a target driven sales environment; computer literacy particularly Excel (spreadsheets and data interrogation); strong team player for collaborative management of customers.
• The role is remote but travel to clients within the Western Cape is required.

Behavioral Competencies

• Problem Solving
• Planning
• Decision Making
• Team Player

Technical Competencies

• MS Word / Excel / PowerPoint
• An understanding of Risk / Credit evaluation
• Financial Management (Financial)
• Product and Services Knowledge
• Risk Awareness

Please note : All our recruitment processes comply with the applicable local laws and regulations.

We will never ask for money or any form of payment as part of our recruitment process. If you experience this please contact our Fraud line.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Logistics & Procurement,Health Education,Gynecology,Marine Biology,Government

Experience : years

Vacancy : 1