Corporate Account Manager

iZi Group; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading security solutions provider is seeking a Corporate Account Manager in Durban. The ideal candidate will manage key accounts, drive sales growth, and ensure exceptional client satisfaction. Candidates should have a Sales/Marketing Diploma or equivalent experience, alongside strong organizational and communication skills. This role provides an opportunity to make a significant impact in the company.

Qualifications

• Completed Matric / Grade 12.
• 4 years' sales experience preferred.
• Preferably FICA accredited.
• Solid Office Administration experience.

Responsibilities

• Manage a portfolio of key accounts with valid contracts.
• Conduct regular customer meetings to discuss SLA compliance.
• Drive new business sales with effective sales strategies.
• Prepare and present company product presentations.
• Manage client retention strategies including contract renewals.
• Maintain accurate customer information in Salesforce.
• Prepare weekly and monthly reports to the Commercial Director.

Skills

Relationship building

Communication skills

Conflict management

Organizational skills

Customer-centric thinking

Proficient in MS Office

Education

Sales/Marketing Diploma

Matric / Grade 12

Tools

Salesforce

Job description

Are you a dynamic and results‑driven professional with a passion for client relationship management and business growth? G4S is seeking a highly motivated Corporate Account Manager to join our team in Durban.

About The Role

As a Corporate Account Manager, you will be responsible for managing a large account portfolio, maximising new and additional growth opportunities, and ensuring exceptional client satisfaction. You will play a crucial role in maintaining strong client relationships, driving sales, and contributing to the overall success of our company.

Key Responsibilities

• Manage a portfolio of key accounts, ensuring all contracts and SLAs are valid, signed, and updated.
• Conduct regular customer meetings to measure and discuss SLA compliance.
• Drive new and additional business sales, drafting and implementing effective sales strategies to achieve monthly targets.
• Prepare and present company and product presentations to existing and potential customers.
• Manage a structured and effective client retention strategy, including contract renewals and service level reviews.
• Maintain accurate customer information and documentation in Salesforce.
• Prepare and submit weekly and monthly reports to the Commercial Director.
• Ensure continuous comprehensive knowledge of all G4S products and client processes.
• Participate in and comply with all Health and Safety initiatives.

Minimum Requirements

• Matric / Grade 12 completed.
• Sales/Marketing Diploma or 4 years' sales experience.
• Preferably FICA accredited.
• Solid Office Administration experience.

Knowledge, Skills, And Attributes

• Strong understanding of contract profitability and driving healthy margins.
• Knowledge of contracts and service level agreements.
• Knowledge of costing of contracts.
• Excellent relationship building, communication (written and verbal), and conflict management skills.
• Persuasiveness and the ability to manage multiple projects with strong organizational skills.
• Proficient in MS Office.
• Customer‑centric thinking with a focus on delivering objectives and performance.
• Ability to drive change and deal with complexity.

If you are a proactive individual with a proven track record in account management and sales, and you are ready to make a significant impact, we encourage you to apply!