Corporate Account Manager

Hr Genie; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading security services company in Durban is seeking a highly motivated Corporate Account Manager. This role involves managing key client accounts, driving sales through strong relationship management, and ensuring client satisfaction. The ideal candidate should have a Grade 12 qualification, relevant sales experience, and strong communication skills. If you are ready to take on a challenge and make a significant impact, we encourage you to apply.

Qualifications

• Must have Matric / Grade 12 completed.
• Diploma in Sales or Marketing or 4 years sales experience preferred.
• Admin experience is required.

Responsibilities

• Manage key accounts and ensure contracts are up to date.
• Drive sales and achieve monthly targets.
• Prepare and present reports to upper management.

Skills

Client relationship management

Sales strategies

Contract management

Communication skills

Organizational skills

MS Office proficiency

Education

Matric / Grade 12

Sales / Marketing Diploma

Tools

Salesforce

Job description

Are you a dynamic and results-driven professional with a passion for client relationship management and business growth? G4S is seeking a highly motivated Corporate Account Manager to join our team in Durban.

About the Role

As a Corporate Account Manager, you will be responsible for managing a large account portfolio, maximising new and additional growth opportunities, and ensuring exceptional client satisfaction. You will play a crucial role in maintaining strong client relationships, driving sales, and contributing to the overall success of our company.

Key Responsibilities

• Manage a portfolio of key accounts, ensuring all contracts and SLAs are valid, signed, and updated.
• Conduct regular customer meetings to measure and discuss SLA compliance.
• Drive new and additional business sales, drafting and implementing effective sales strategies to achieve monthly targets.
• Prepare and present company and product presentations to existing and potential customers.
• Manage a structured and effective client retention strategy, including contract renewals and service level reviews.
• Maintain accurate customer information and documentation in Salesforce.
• Prepare and submit weekly and monthly reports to the Commercial Director.
• Ensure continuous comprehensive knowledge of all G4S products and client processes.
• Participate in and comply with all Health and Safety initiatives.

Minimum Requirements

• Matric / Grade 12 completed.
• Sales / Marketing Diploma or 4 years sales experience.
• Preferably FICA accredited.
• Solid Office Administration experience.

Knowledge, Skills, and Attributes

• Strong understanding of contract profitability and driving healthy margins.
• Knowledge of contracts and service level agreements.
• Knowledge of costing of contracts.
• Excellent relationship building, communication (written and verbal), and conflict management skills.
• Persuasiveness and the ability to manage multiple projects with strong organizational skills.
• Proficient in MS Office.
• Customer-centric thinking with a focus on delivering objectives and performance.
• Ability to drive change and deal with complexity.

If you are a proactive individual with a proven track record in account management and sales, and you are ready to make a significant impact, we encourage you to apply!