Coordinator: Client Experience Delivery

Capitec Bank Ltd.; Sandton; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading financial services provider is seeking an experienced individual for the role of Secretary to provide comprehensive administrative support to the executive team. The ideal candidate will possess at least 5 years of experience in a corporate setting, with a strong focus on communication and organizational skills. Knowledge of office systems and business writing is essential for success in this role.

Qualifications

• At least 5 years’ administrative and secretarial experience within a corporate environment.

Responsibilities

• Provide secretarial and administration support to the Executive team.

Skills

Communications Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Business writing skills

Interpersonal & Relationship management Skills

Telephonic / Call skills

Planning, organising and coordination skills

Education

Grade 12 National Certificate / Vocational

National Diploma in Secretarial Studies

Job description

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Purpose Statement

• To provide ssecretarial and administration support to the Chief Executive Officer, Executive: Sales & Operations and Executive: Business Development

Experience

Min

• At least 5 years’ administrative and secretarial experience within a corporate environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• National Diploma in Secretarial Studies

Knowledge

Min:

• General Office Systems
• Understanding of:
  • Payment processes
  • Basic budgeting principles
  • Generic logistical processes and systems
  • Investor relations environment (knowledge/experience)

Ideal

• Knowledge of Capitec Bank related policies, including:
  • Cell phone Reimbursement Policy
  • Procedure for Payment of Creditors and Suppliers
  • Personnel Expense Claim Procedure
  • Procurement Purchasing Policy
  • Travel and Accommodation Policy
  • Typing Standards
  • Courier Services Policy and Procedures

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Business writing skills
• Interpersonal & Relationship management Skills
• Telephonic / Call skills
• Planning, organising and coordination skills

Conditions of Employment

• Clear criminal and credit record
• Contactable via own mobile phone

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06