Control Room Operator

Fidelity Services Group; Mpumalanga; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security services provider is seeking Control Room Operators for the Secunda Branch to manage surveillance operations, requiring PSIRA grade B/A and 3-5 years' experience in a Control Room. Candidates must possess excellent communication skills and be fully computer literate. Interested applicants can send their CVs to [e-mail].

Qualifications

• 3-5 years Control Room environment experience as an Operator.
• Fully computer literate with various software programs.
• No criminal record, reliability, and sober habits.

Responsibilities

• Establish and sustain effective risk management.
• Manage all aspects of the control room.
• Update the incident register daily.

Skills

Critical Thinking

Self-discipline

Active Listening

Complex problem solving

Social Perceptiveness

Good communication

Planning and organizing

Education

PSIRA grade B/A renewed

Tools

Outlook

Excel

Word

WhatsApp

Job description

Control Room Operators – Grade A and B.

A vacancy exists for a Control Room Operator stationed based at the Secunda Branch. The position will report to the Senior Manager. The main purpose of the position is to ensure Surveillance operations and report on it.

Requirement:

• PSIRA grade B/A renewed.
• Have at least3-5yearsControl Room environment experience actively working as an Operator.
• Fully computer literate (Outlook, Excel, Word, What’s App) andhas the ability towork their way around and understand when being taught how to use other software programs.
• Good administrative skills.
• Security Experience – Observe, act and report.
• Excellent Observation and reporting skills.
• Excellent English written and verbal communication skills.
• Contactable references.
• No criminal record (This will be verified)
• Reliable and sober habits.

Main duties & Responsibilities:

• Establish and sustain effective risk management.
• Establishment and maintenance of an effective information network to investigate prioritized crime threats.
• Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors.
• Complying with Standard Operating Procedures of the Site.
• Managing all aspects of the control room.
• Updating the incident register on a daily basis.
• Able to exercise and maintain discipline.
• Key Control

Behavioral Competencies:

• Critical Thinking
• Self-discipline
• Active Listening
• Complex problem solving
• Social Perceptiveness
• Good communication, planningand organizing skills.
• Ability to work independently and withowninitiative

CV's can be sent to:
[e-mail]

We reserve the right not to make an appointmenttoany advertised position. Whilst preference isgiven to existing employees at all timesand the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contactedregardingthis position within 10 working days from the closing date, please regard your application as unsuccessful.