Control Room Operator

Ai Monitor - Off-Site Monitoring & Surveillance; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A professional monitoring solutions provider in Sandton is seeking a Control Room Operator to monitor and manage live AI systems. You will ensure operational stability and respond to incidents while maintaining compliance with performance standards. Ideal candidates should have experience in technical monitoring, strong analytical skills, and excellent communication abilities. Shift flexibility is required for this full-time role.

Qualifications

• Experience with control room or technical monitoring systems.
• Strong analytical and problem-solving skills.
• Familiarity with AI systems or cloud platforms preferred.
• Ability to remain alert during long monitoring shifts.
• Excellent communication and documentation skills.

Responsibilities

• Monitor AI model dashboards and system alerts.
• Identify and escalate anomalies or performance degradation.
• Perform troubleshooting for live AI operations.
• Maintain operational records and daily shift reports.
• Coordinate with engineering teams during incidents.

Skills

Technical monitoring systems

Analytical skills

Problem-solving

Communication skills

Job description

Control Room Operator

Posted today

Job Description

Company Description

Ai Monitor - Off-site Monitoring & Surveillance provides top-tier CCTV off-site monitoring solutions for both commercial and residential properties. Leveraging advanced Artificial Intelligence, we eliminate observation fatigue and ensure no suspicious activity goes undetected, thereby reducing and preventing crime. We offer cost-effective, customized solutions tailored to meet each client's specific needs, guaranteeing to better any current deal for off-site monitoring. Our Partner Rewards Programme incentivizes CCTV Installers, creating an additional revenue stream and a competitive edge.

Role Description

This is a full-time on-site role located in Sandton for a Control Room Operator. The Control Room Operator will be responsible for monitoring CCTV feeds, ensuring the detection of any suspicious activities, and responding appropriately to incidents. Daily tasks include managing plant operations related to power generation, communicating effectively with team members, and ensuring all operations adhere to safety protocols. The role requires keen attention to detail and the ability to work efficiently under pressure.

Overview

We are seeking a Control Room Operator to monitor, analyze, and manage live AI systems. The role ensures operational stability, detects anomalies, and maintains compliance with performance and safety standards.

Key Responsibilities

• Continuously monitor AI model dashboards, logs, and system alerts.
• Identify, log, and escalate anomalies or performance degradation.
• Perform first-line troubleshooting and support for live AI operations.
• Maintain detailed operational records and daily shift reports.
• Coordinate with engineering teams during incidents and scheduled maintenance.
• Follow established SOPs and escalation protocols.

Requirements

• Experience with control room or technical monitoring systems.
• Strong analytical and problem-solving skills.
• Familiarity with AI systems, cloud platforms, or network operations preferred.
• Ability to remain alert and detail-focused during long monitoring shifts.
• Excellent communication and documentation skills.
• Shift flexibility, including nights, weekends, and holidays if required.

Note: This description consolidates the primary Control Room Operator posting in Sandton and reflects standard responsibilities and qualifications for the role.

We reserve the right not to make an appointment to any advertised position. Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the company’s team.